HR Assistant

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Colchester, Essex, England
In-Office
Automotive • Software • Analytics
The Role
Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

Location: Colchester, UK
Salary: Competitive, based on experience (up to £27 000)
Job Type: Full-time / Job Share

Key Responsibilities

  • Support recruitment efforts, with a focus on internal mobility, ensuring employees have access to career progression opportunities.
  • Assist in the development and promotion of apprenticeship programmes to cultivate future green talent withing the organisation.
  • Maintain employee records in our HRIS People Central, ensuring legal compliance i.e. with GDPR, industry-specific regulations and accreditation.
  • Work on green talent initiatives, helping to attract and develop new talent into the organisation.
  • Utilise AI-driven HR tools for day to day delivery and process improvement throughout the employee life cycle.
  • Support payroll processing, benefits administration, and any other required areas of support.
  • Provide day to day support/guidance to the operations management as required on the policies and procedures.
  • Collaborate with the HR team to enhance operational efficiency through digital and AI-powered process improvements.
  • Assist with employee engagement initiatives, fostering a culture of learning, innovation, and sustainability.
  • Maintain market specific reports on HR metrics, absenteeism, and staff retention to support business decision-making as requested by the UK HR Manager.
  • Any other adhoc duties as by the UK HR Management.

Qualifications

  • Previous experience in HR or administration within a BPO or automotive-related company is preferred but not essential.
  • Strong organisational skills and ability to manage high-volume administration.
  • Understanding of AI applications in HR and an interest in leveraging technology to enhance HR efficiency.
  • Excellent communication and interpersonal skills, with experience in employee engagement.
  • Proficiency in HR software, and AI-driven HR solutions.
  • Ability to maintain confidentiality and handle sensitive employee information professionally.
  • A proactive, solutions-driven approach to workforce sustainability and innovation.

Additional Information

Benefits

  • Competitive salary and benefits package.
  • Career development opportunities, including internal mobility pathways and apprenticeships.
  • Exposure to AI-driven HR innovations and sustainability practices in the automotive sector.
  • Supportive work environment in a dynamic and ever evolving organisation.

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Repair Optimization & Compliance
  • Learning Solutions
  • Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

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The Company
HQ: Detroit, MI
3,688 Employees

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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