Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION:
The HR Advisor will provide effective HR support to the UK, Ireland & Nordics regions in all aspects of HR. You will provide exceptional support to the New Balance Associates across both our retail and head office and teams, offering advice and support for all HR related topics. Primarily focused on our retail teams you will be responsible for onboarding all new starters, conducting exit interviews for leavers, maintain compliance with right-to work checks as well as ensuring our HR system (Workday) is accurately kept up to date. You must have great awareness of employment laws and support the HR Manager with maintaining policies and procedures.
This role is based 3 days a week from our EMEA Head Office in Warrington, UK. We offer hybrid working and flexibility to working hours to accommodate a healthy work-life balance. Occasional travel to sites across UK, Ireland and the Nordics will be required.
MAJOR ACCOUNTABILITIES:
- Provide exceptional first line of support to managers/associates and advice on the relevant policy or procedure
- Escalate issues to UK HR Manager when required
- Provide support for disciplinaries and grievances across the UK, Ireland and Nordics
- Coach and support line managers on issues related such as absences, disciplinaries, grievances, parental leave, flexible working requests etc.
- Deliver line manager training sessions on policies and procedures
- Utilise Employment Law knowledge to meet business needs and ensuring consistent, fair and accurate application
- Deliver onboarding and offboarding for retail and occasionally office associates
- Process new starters and ensure they’re set up correctly ready to join
- Maintain Associate Hub with accurate policies, documents and benefits information
- Monitor shared HR inboxes
- Maintain Workday systems
- Manage ad hoc system processes such as performance appraisals, midyear reviews
- Ensure Right to Work checks are carried out
- Manage probation process, ensure relevant documentation has been sent out
- Support Talent Development Manager with handling learning agreements for all company funded qualifications
- Support with HR projects when required
- Conduct audits to ensure data protection and GDPR has been maintained
- Provide monthly reports which include ER case levels, sickness, and absences
REQUIREMENTS FOR SUCCESS:
- Educated to Degree level or related experience
- CIPD Level 5 qualified or working towards this
- Previous experience within a HR Advisory role
- Previous experience with managing multiple sites would be advantageous
- Fluent in English (both written and spoken)
- Proficiency in HR Software – Workday experience would be an advantage
- Strong attention to detail with high degree of accuracy
- Problem solving and advisory skills
- Able to handle confidential information with discretion
- Excellent organisational skills
- Able to effectively priorities workload and multitask
- Strong interpersonal skills and the ability to build good working relationships with others
- Effective communication skills, both verbal and written
- Proactive and able to use your initiative
- Teamplayer
BENEFITS:
- Discretionary Bonus Opportunity
- Private Medical Insurance
- Dental Scheme
- Pension Scheme
- Flexible Working Hours (07:00 – 10:00 start, 15:00 -18:00 finish)
- Hybrid working (3 days on-site)
- 25 days Annual Leave per year
- Life Insurance
- On Site Gym
- Employee Discount
- Opportunity to work abroad for four weeks per year
- Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)
Equal Opportunity Employer:
New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.
If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
New Balance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Balance and has not been reviewed or approved by New Balance.
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Healthcare Strength — Benefits coverage is described as comprehensive, including medical, dental, and vision options alongside wellness resources like health coaching. Fitness reimbursement is also cited as part of the overall health and wellness offering.
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Retirement Support — Retirement support is positioned as strong, with a 401(k) plan and a company match described as dollar-for-dollar up to a stated contribution level in some locations. Life insurance and disability benefits are also included as part of the broader financial protection package.
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Leave & Time Off Breadth — Time-off offerings are characterized as generous, with paid holidays, vacation time, and paid sick leave highlighted. Flexible schedules and telecommuting options are also described as supporting work-life balance.
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What We Do
In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.
