The Role
The HR Admin Specialist will manage HR administrative tasks, maintain employee records, support the employee lifecycle, and automate HR workflows at Fresha.
Summary Generated by Built In
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Given our exciting and progressive growth plans, we are looking for an exceptional HR Administration Specialist to come and join our global business.
Reporting directly to the Payroll & HR Admin Team Lead, and working collaboratively with the wider team and external partners, you will be responsible for managing HR administrative tasks, maintaining accurate employee records, and supporting the end-to-end employee lifecycle for our global workforce
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. Office address: Central Tower, Aleje Jerozolimskie 81, 02-001, Warszawa
This position is available as permanent employment or B2B contract.
What you will be doing
- Global HRIS & Data Management – Maintain and update our HR system (HiBob) and Employer of Record (EOR) platform ensuring all data regarding new joiners and existing employees is accurate across all regions.
- Documentation Management – Oversee various global HR administration tasks, including preparing, sending, and drafting employees' and contractors’ agreements, annexes, and side agreements for different locations, while ensuring all essential HR paperwork is completed and organized.
- Lifecycle Changes – Process internal changes for our global team, including salary increases, promotions, and transfers across our international entities.
- Process Automation - Actively work on automating workflows within the HRIS to streamline administrative tasks and improve the efficiency of the global employee lifecycle.
- Global Mobility – Administer visa and work permit processes, coordinating with external partners to support our international workforce.
- Payroll & Employee Support – Provide essential support to the payroll team and act as a point of contact for global employee queries
This list is not exhaustive and there may be other activities you may be required to deliver.
What we are looking for
- Minimum 1-2 years of experience working in HR, preferably in an international environment.
- Proficiency in English at a minimum B2 level; knowledge of additional languages is an advantage.
- Experience in HR systems (HiBob), Google Sheets/Excel, and data management tools is a strong plus.
- Proactive mindset with a focus on process improvement and automation.
- Strong organizational skills and keen attention to detail, with the ability to prioritize tasks and apply logical thinking in a fast-paced environment.
- Commitment to providing a seamless and supportive experience for employees across the global lifecycle.
- Ability to work effectively with diverse stakeholders across different regions
- Understanding of data confidentiality and compliance with local regulations and labor laws.
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview Process
- Screen Call: Video call with member of the Talent Team - 20 minutes
- 1st Stage: Video call with the Payroll & HR Admin Team Lead - 30 minutes
- 2nd Stage/Final Stage: In-person meeting with the Payroll Team and VP of Accounting & Controller
We aim to complete the entire interview process and deliver feedback within 4 weeks
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Skills Required
- Minimum 1-2 years of experience working in HR, preferably in an international environment.
- Proficiency in English at a minimum B2 level; knowledge of additional languages is an advantage.
- Experience in HR systems (HiBob), Google Sheets/Excel, and data management tools.
- Proactive mindset focused on process improvement and automation.
- Strong organizational skills and keen attention to detail.
- Understanding of data confidentiality and compliance with local regulations and labor laws.
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The Company
What We Do
Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per month. Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam , Dubai and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with its intuitive free business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
