HPC Operations Engineer

Posted 11 Hours Ago
Be an Early Applicant
3 Locations
Hybrid
240K-356K Annually
Senior level
Software
The Role
Deploy, configure, and troubleshoot large-scale HPC clusters for AI workloads. Install OS, firmware, drivers, and networking; work with on-site teams; produce SOPs and requirements; mentor junior engineers; provide project updates and improve operational stability and efficiency. Travel to North American data centers as needed.
Summary Generated by Built In

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our San Francisco / Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.

Engineering at Lambda is responsible for building and scaling our cloud offering. Our scope includes the Lambda website, cloud APIs and systems as well as internal tooling for system deployment, management and maintenance.

What You’ll Do

  • Remotely deploy and configure large-scale HPC clusters for AI workloads (up to many thousands of nodes)

  • Remotely install and configure operating systems, firmware, software, and networking on HPC clusters both manually and using automation tools

  • Troubleshoot and resolve HPC cluster issues working closely with physical deployment teams on-site

  • Provide clear and detailed requirements back to other engineering teams on gaps and improvement areas, specifically in the areas of simplification, stability, and operational efficiency

  • Contribute to the creation of and maintenance of Standard Operating Procedures

  • Provide regular and well-communicated updates to project leads throughout each deployment

  • Mentor and assist less experienced team members

  • Stay up-to-date on the latest HPC/AI technologies and best practices

You

  • Are a deeply experienced HPC engineer comfortable with logical provisioning of a cluster

  • Have a strong understanding of HPC/AI architecture, operating systems, firmware, software, and networking

  • 5+ years of experience in deploying and configuring HPC clusters for AI workloads

  • Have an innate attention to detail

  • Are in expert in configuring and troubleshooting:

    • SFP+ fiber, Infiniband (IB), and 100 GbE network fabrics

    • Ethernet, switching, power infrastructure, GPU direct, RDMA, NCCL, Horovod environments

    • Linux based compute nodes, firmware updates, driver installation

    • SLURM, Kubernetes, or other job scheduling systems

  • Work well under deadlines and structured project plans also knowing when and how to ask for changes to project timelines

  • Have excellent problem solving and troubleshooting skills

  • Have flexibility to travel to our North American data centers as on-site needs arise or as part of training exercises

  • Are able to work independently and as part of a team

  • Are comfortable mentoring and supporting junior HPC engineers on cluster deployments

Nice to Have

  • Experience with machine learning and deep learning frameworks (PyTorch, Tensorflow) and benchmarking tools (DeepSpeed, MLPerf)

  • Experience with containerization technologies ( Docker, Kubernetes)

  • Experience working with the technologies that underpin our cloud business ( GPU acceleration, virtualization, and cloud computing)

  • Keen situational awareness in customer situations, employing diplomacy and tact

  • Bachelors degree in EE, CS, Physics, Mathematics, or equivalent work experience

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

  • Founded in 2012, with 500+ employees, and growing fast

  • Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove

  • We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG

  • Our values are publicly available: https://lambda.ai/careers

  • We offer generous cash & equity compensation

  • Health, dental, and vision coverage for you and your dependents

  • Wellness and commuter stipends for select roles

  • 401k Plan with 2% company match (USA employees)

  • Flexible paid time off plan that we all actually use

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Skills Required

  • 5+ years deploying and configuring HPC clusters for AI workloads
  • Deep experience with logical provisioning of clusters
  • Strong understanding of HPC/AI architecture, operating systems, firmware, software, and networking
  • Expert configuring and troubleshooting SFP+ fiber
  • Expert configuring and troubleshooting Infiniband (IB)
  • Expert configuring and troubleshooting 100 GbE network fabrics
  • Experience with Ethernet switching and power infrastructure
  • Expert with GPU Direct and RDMA
  • Experience with NCCL and Horovod environments
  • Linux-based compute node administration, firmware updates, and driver installation
  • Experience with SLURM, Kubernetes, or other job scheduling systems
  • Ability to troubleshoot cluster issues and collaborate with on-site deployment teams
  • Provide clear requirements, maintain SOPs, and deliver regular project updates
  • Mentor and assist less experienced HPC engineers
  • Flexibility to travel to North American data centers as needed
  • Work on-site 4 days/week in San Francisco or Bellevue office
  • Excellent problem solving, troubleshooting skills, and attention to detail
  • Experience with PyTorch, TensorFlow, DeepSpeed, or MLPerf
  • Experience with Docker and other containerization technologies
  • Experience with GPU acceleration, virtualization, and cloud computing
  • Bachelor's degree in EE, CS, Physics, Mathematics, or equivalent experience
  • Keen situational awareness and diplomacy in customer situations

Lambda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lambda and has not been reviewed or approved by Lambda.

  • Fair & Transparent Compensation Pay is considered competitive for an AI infrastructure company, with posted ranges and observed offers indicating strong packages for senior technical roles. Compensation is often characterized as competitive or top‑shelf, aligning with market expectations.
  • Healthcare Strength Health, dental, and vision coverage are characterized as strong, with broad‑network plans noted and positive experiences highlighted. This foundation supports overall satisfaction with core insurance benefits.
  • Leave & Time Off Breadth Flexible or unlimited PTO is described as actually used, complemented by paid holidays and sick time. Generous parental leave examples further expand the time‑off offering.

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The Company
HQ: San Francisco, CA
106 Employees
Year Founded: 2012

What We Do

Lambda provides computation to accelerate human progress. We're a team of Deep Learning engineers building the world's best GPU workstations and servers. Our products power engineers and researchers at the forefront of human knowledge. Customers include Microsoft, MIT, Los Alamos National Lab, Disney, Tencent, Kaiser Permanente, Stanford, Harvard, Caltech, and the Department of Defense.

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