HPC Operations Engineer

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3 Locations
Remote or Hybrid
Artificial Intelligence • Cloud • Machine Learning • Infrastructure as a Service (IaaS)
The Role

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our San Francisco/San Jose/Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.

Engineering at Lambda is responsible for building and scaling our cloud offering. Our scope includes the Lambda website, cloud APIs and systems as well as internal tooling for system deployment, management and maintenance.

What You’ll Do

  • Remotely deploy and configure large-scale HPC clusters for AI workloads (up to many thousands of nodes)

  • Remotely install and configure operating systems, firmware, software, and networking on HPC clusters both manually and using automation tools

  • Troubleshoot and resolve HPC cluster issues working closely with physical deployment teams on-site

  • Provide clear and detailed requirements back to other engineering teams on gaps and improvement areas, specifically in the areas of simplification, stability, and operational efficiency

  • Contribute to the creation of and maintenance of Standard Operating Procedures

  • Provide regular and well-communicated updates to project leads throughout each deployment

  • Mentor and assist less experienced team members

  • Stay up-to-date on the latest HPC/AI technologies and best practices

You

  • Are a deeply experienced HPC engineer comfortable with logical provisioning of a cluster

  • Have a strong understanding of HPC/AI architecture, operating systems, firmware, software, and networking

  • 5+ years of experience in deploying and configuring HPC clusters for AI workloads

  • Have an innate attention to detail

  • Are in expert in configuring and troubleshooting:

    • SFP+ fiber, Infiniband (IB), and 100 GbE network fabrics

    • Ethernet, switching, power infrastructure, GPU direct, RDMA, NCCL, Horovod environments

    • Linux based compute nodes, firmware updates, driver installation

    • SLURM, Kubernetes, or other job scheduling systems

  • Work well under deadlines and structured project plans also knowing when and how to ask for changes to project timelines

  • Have excellent problem solving and troubleshooting skills

  • Have flexibility to travel to our North American data centers as on-site needs arise or as part of training exercises

  • Are able to work independently and as part of a team

  • Are comfortable mentoring and supporting junior HPC engineers on cluster deployments

Nice to Have

  • Experience with machine learning and deep learning frameworks (PyTorch, Tensorflow) and benchmarking tools (DeepSpeed, MLPerf)

  • Experience with containerization technologies ( Docker, Kubernetes)

  • Experience working with the technologies that underpin our cloud business ( GPU acceleration, virtualization, and cloud computing)

  • Keen situational awareness in customer situations, employing diplomacy and tact

  • Bachelors degree in EE, CS, Physics, Mathematics, or equivalent work experience

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

  • Founded in 2012, with 500+ employees, and growing fast

  • Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove

  • We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG

  • Our values are publicly available: https://lambda.ai/careers

  • We offer generous cash & equity compensation

  • Health, dental, and vision coverage for you and your dependents

  • Wellness and commuter stipends for select roles

  • 401k Plan with 2% company match (USA employees)

  • Flexible paid time off plan that we all actually use

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Lambda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lambda and has not been reviewed or approved by Lambda.

  • Fair & Transparent Compensation — Compensation is described as competitive or generous, particularly in technical roles. Some employees also highlight strong cash pay relative to workload and remote flexibility.
  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision benefits that extend to dependents. This core coverage is positioned as a strength alongside competitive pay.
  • Leave & Time Off Breadth — Time off policies include flexible PTO that is encouraged and used, plus roughly 12 paid holidays and around 5 sick days. These elements are noted as helping reduce burnout and supporting flexibility.

Lambda Insights

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The Company
HQ: San Francisco, CA
750 Employees
Year Founded: 2012

What We Do

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure and the #1 GPU Cloud for ML/AI teams. Their mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence.

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