Houseman

Posted 12 Days Ago
Be an Early Applicant
Garner, NC, USA
In-Office
12-13 Hourly
Entry level
Hospitality
The Role
Maintains hotel public areas, assists housekeeping with room preparation and linens, responds to guest requests, supports basic maintenance, manages supplies, follows safety and sanitation procedures, and assists with event setup. Requires physical stamina, attention to detail, teamwork, guest-service skills, and flexible availability, including weekends and holidays.
Summary Generated by Built In

As a Houseman at SpringHill Suites by Marriott, you will play a key role in maintaining the cleanliness and overall appearance of the hotel’s public areas. Your responsibilities will include ensuring that common areas are clean and well-maintained, assisting with room preparations, and supporting the housekeeping and maintenance teams to provide an excellent experience for our guests.

Key Responsibilities:

  • Public Area Cleaning: Clean and maintain the hotel's public areas, including lobbies, hallways, restrooms, elevators, and stairwells. Ensure these areas are well-stocked and presentable at all times.
  • Guest Requests: Respond promptly and courteously to guest requests for additional amenities or services, such as extra towels, blankets, or assistance with luggage.
  • Room Assistance: Assist the housekeeping team with room preparations by delivering clean linens, removing dirty linen, and handling special requests.
  • Maintenance Support: Perform basic maintenance tasks, such as changing light bulbs, repairing minor issues, and reporting major maintenance problems to the appropriate department.
  • Supplies Management: Monitor and manage the inventory of cleaning supplies and equipment. Report low inventory levels and ensure supplies are stored properly.
  • Safety and Hygiene: Follow all safety and sanitation guidelines to ensure a clean and safe environment for both guests and staff. Handle and dispose of waste and recyclables according to hotel policies.
  • Team Collaboration: Work closely with other hotel departments, including housekeeping, maintenance, and front desk, to address and resolve any issues that may arise.
  • Event Support: Assist with setting up and breaking down hotel events or meetings as needed, including arranging furniture and equipment.

Qualifications:

  • Experience: Previous experience in a housekeeping or maintenance role is preferred but not required.
  • Skills: Ability to perform physical tasks, such as lifting and moving furniture, and handling cleaning equipment. Strong attention to detail and organizational skills.
  • Attributes: Positive attitude, strong work ethic, and the ability to work independently and as part of a team. Good communication skills and a commitment to providing excellent guest service.
  • Education: High school diploma or equivalent preferred.

Physical Requirements:

  • Ability to stand, walk, and lift for extended periods.
  • Ability to lift and carry items up to [25] pounds as needed.
  • Ability to perform tasks involving repetitive motions and bending.

Work Schedule:

  • Availability to work flexible hours, including weekends and holidays, is required.

Benefits:

  • Competitive hourly wage.
  • Opportunities for career growth and development.
  • Employee discounts on hotel stays and dining.
  • Health, dental, and vision insurance (for full-time employees).

Skills Required

  • Ability to stand, walk, and lift for extended periods
  • Ability to lift and carry items up to 25 pounds
  • Ability to perform repetitive motions and bending
  • Availability to work flexible hours, including weekends and holidays
  • Ability to perform physical tasks, handle cleaning equipment, and move furniture
  • Attention to detail and organizational skills
  • Good communication skills and commitment to guest service
  • Ability to work independently and as part of a team
  • Previous housekeeping or maintenance experience
  • High school diploma or equivalent
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The Company
HQ: Rocky Mount, North Carolina
39 Employees
Year Founded: 1989

What We Do

Welcome to FCM Hotels Managing Award-Winning Hotels in the Southeast Since 1989 FCM Hotels is a premier hotel management company specializing in operating, developing, marketing, and renovating franchise-affiliated hotels throughout the Southeast. In over 25 years of operation, we have developed proven strategies for integrating marketing, sales, operations, development, finance, accounting, and more to ensure we deliver superior customer service and satisfaction. At FCM Hotels, hospitality is what we do best. Our extensive experience in hotel management and hotel development ranges from limited-service to full-service and resort hotels. We have a proven, successful track record of hotel management with national recognition for our multiple award-winning and top-performing hotels and resorts. We have the knowledge, experience, and drive necessary to help you successfully enter the hotel and hospitality industries or to take your existing property to the next level.

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