The Houseman is responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel. They must be neat and professional in appearance at all times. The Houseman should be friendly, caring and prepared to listen and respond to the guests' needs and inquiries. They must immediately make eye contact with and acknowledge the guests' presence while showing the guest respect throughout the conversation.
**This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**
Skills Required
- Maintain a neat and professional appearance at all times
- Be friendly, caring, and attentive to guest needs
- Listen and respond appropriately to guest needs and inquiries
- Make eye contact and acknowledge guests promptly
- Show guests respect during conversations
What We Do
Welcome to FCM Hotels Managing Award-Winning Hotels in the Southeast Since 1989 FCM Hotels is a premier hotel management company specializing in operating, developing, marketing, and renovating franchise-affiliated hotels throughout the Southeast. In over 25 years of operation, we have developed proven strategies for integrating marketing, sales, operations, development, finance, accounting, and more to ensure we deliver superior customer service and satisfaction. At FCM Hotels, hospitality is what we do best. Our extensive experience in hotel management and hotel development ranges from limited-service to full-service and resort hotels. We have a proven, successful track record of hotel management with national recognition for our multiple award-winning and top-performing hotels and resorts. We have the knowledge, experience, and drive necessary to help you successfully enter the hotel and hospitality industries or to take your existing property to the next level.
