Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for maintaining the high standards of cleanliness and guest satisfaction. As a Houseman, you’re not just ensuring the cleanliness of designated areas of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Keep public areas spotless: Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash
- Delight our guests: Greet guests warmly, deliver requested items, and assist with room cleaning as needed
- Manage supplies: Stock and organize supply rooms to support efficient housekeeping operations
- Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
- Support property maintenance: Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Minimum 2 years of experience in a similar role within the hospitality industry
- Knowledge of housekeeping’s daily operations on guest floors.
- Ability to perform physically demanding tasks such as lifting, bending, and standing for extended periods.
- Ensures cleanliness and presentation standards are consistently met.
- Capable of managing tasks efficiently and meeting deadlines.
- Basic verbal communication skills to interact with team members and supervisors.
- Willing to work shifts, including weekends and holidays.
- Knowledge of cleaning chemicals, equipment use, and safety protocols.
Skills Required
- Minimum 2 years of experience in a similar hospitality role
- Knowledge of housekeeping daily operations on guest floors
- Ability to perform physically demanding tasks, including lifting, bending, and prolonged standing
- Ability to consistently meet cleanliness and presentation standards
- Ability to manage tasks efficiently and meet deadlines
- Basic verbal communication skills for interaction with team members and supervisors
- Willingness to work shifts, including weekends and holidays
- Knowledge of cleaning chemicals, equipment use, and safety protocols
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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