Hilton Garden Inn Almaty is looking for a Housekeeping Manager to lead the housekeeping department, maintain exceptional cleanliness and service standards, manage budgets and resources, and develop a high-performing team. The role involves coordinating with other hotel departments, supporting renovation and improvement projects, and ensuring compliance with health, safety, and sanitation regulations.
Responsibilities- Manage all housekeeping operations, including daily workflows, budgeting, forecasting, inventory control, and departmental procedures.
- Ensure high standards of cleanliness and service quality in guest rooms, public areas, restrooms, offices, and conference facilities.
- Coordinate with Engineering and other departments on renovation, modernization, and hotel improvement projects.
- Lead, motivate, and develop the housekeeping team through performance management, training, and employee recognition.
- Monitor departmental performance and ensure efficient use of resources and cost control.
- Ensure compliance with sanitation, occupational health, and safety regulations, including the safe handling of cleaning chemicals.
- Collaborate effectively with Front Office, Engineering, Food & Beverage, and other hotel departments.
- Promote Hilton's core values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
- 2–3 years of experience in housekeeping, hotel operations, or a similar supervisory or management role.
- Proven experience leading a team and organizing housekeeping operations.
- Strong computer skills and familiarity with hotel operating systems; knowledge of Opera is an advantage.
- Good knowledge of cleaning standards and service procedures for guest rooms, public areas, and other hotel facilities.
- Understanding of budgeting, cost control, inventory management, and resource optimization.
- Knowledge of sanitation standards, occupational health and safety requirements, and the safe handling of professional cleaning chemicals.
- Strong communication and organizational skills.
- Ability to collaborate effectively with multiple hotel departments.
- A strong commitment to guest satisfaction, team development, and service excellence.
Skills Required
- 2-3 years of experience in housekeeping, hotel operations, or a similar supervisory or management role
- Experience leading a team and organizing housekeeping operations
- Strong computer skills and familiarity with hotel operating systems
- Knowledge of Opera
- Knowledge of cleaning standards and service procedures for guest rooms, public areas, and hotel facilities
- Understanding of budgeting, cost control, inventory management, and resource optimization
- Knowledge of sanitation standards, occupational health and safety requirements, and safe handling of professional cleaning chemicals
- Strong communication and organizational skills
- Ability to collaborate effectively with multiple hotel departments
- Commitment to guest satisfaction, team development, and service excellence
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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