In-House Marketing Representative Lead

At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.

Our In-House Marketing Representative entails generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. You will also provide both customer and concierge services to all guests projecting a professional company image.

Why do Team Members Like Working for us?

• Driven hourly pay
• Medical, Dental, and Vision benefits starting on Day 1
• Generous Vacation Time Off Program
• Paid Sick Time
• GO Hilton Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program - purchase shares at a discounted rate
• Tuition reimbursement programs
• Recognition Programs and Rewards
• Internal Growth and Career Pathing
• And much more!

Additional Responsibilities Include:

• Assists management in achieving/exceeding departmental monthly budgets.
• Assists with implementing department initiatives to increase efficiency while maintaining a positive demeanor and work environment towards guests and team members.
• Ensures team members are using company-approved scripts when speaking to guests.
• Perform the duties of team members to provide coverage as needed.
• Communicates the customer needs and interests to management so the Company will continue to change based on the market's needs.
• Communicates information to prospective clients regarding the area's locations and activities.
• Ensures In House team members consistently have all tools and collateral to perform their job stocked at their respective locations.
• Assist in other related duties as assigned.

Schedule Details: Our Marketing Concierge will work a flexible schedule to include weekends and holidays.

Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent
• 2+ years of experience in the vacation ownership industry.
• 1+ years of supervisory experience in the marketing/vacation ownership industry.
• Strong ability to learn and use office support software including, but not limited to, MS Office 365, Adobe, and Windows
• Proficient English language interpersonal skills to communicate both verbally and in writing
• Flexible to work varied days and shifts, including weekends, and/or holidays
• Up to date knowledge of the local area's attractions and points of interest

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• • BA/BS or bachelor's degree
  • 3+ years of related experience and/or 2+ years of supervisory experience

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work® certified company in 2022.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.