House Manager

Posted 3 Days Ago
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Madison, WI, USA
In-Office
56K-62K Annually
Junior
Other
The Role
Manages 2–4 residential group-home programs for adults with developmental or intellectual disabilities. Oversees residents’ support plans, budgets, staffing, schedules, training, coaching, evaluations, investigations, and disciplinary actions. Partners with families, case managers, and other stakeholders, while providing some direct care, crisis management, and behavioral support. Requires weekday office availability and participation in an on-call rotation, including weekends and odd hours.
Summary Generated by Built In
Company Description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

Company Perks/Benefits:

  • Starting wage: $55,700-$62,300 annual salary based on education level
  • $5,000 retention bonus (applicable to candidates with a bachelor's degree or higher)
  • 401k plan with a 3% employer match after one year of services
  • Company-provided hardware and cell phone stipend
  • Pet insurance
  • PTO that increases with tenure
  • PTO donation program
  • Medical, dental, and vision insurance
  • Free life insurance and free long-term disability insurance 
  • Supplemental insurance, FSA, and HSA
  • Mileage reimbursement
  • Growth and development opportunities
  • Employee referral program
  • Employee Assistance Program
  • Job mobility options within Dungarvin's 17 states of services
  • Discount on your personal Verizon monthly bill, among other national discount programs

Job Description

What You Get to Do:

As a Program Director (House Manager) at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The Program Director (House Manager) is typically responsible for a caseload of approximately 2-4 adult residential program sites, with 1-4 residents per home and 10-12 direct reports per program (depending on the programs). 

The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. This position is a mixture of admin and direct care duties.

Duties include but are not limited to:

  • Oversee all aspects of assigned group homes
  • Develop, maintain, and review ISPs, BSPs, or IPPs
  • Partner with families, case managers, and other stakeholders on a regular basis
  • Manage household and individual budgets
  • Provide thorough, complete, and timely on-site orientation to new staff
  • Directly train employees in all areas of program implementation
  • Provide ongoing coaching and development of all employees
  • Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed
  • Schedule and lead team meetings
  • Develop and implement employee schedules

Work Environment and Office Hours:

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the Program Director must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).

Qualifications

What Makes You A Great Fit:

  • Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred
  • A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees
  • At least 1 year of full-time, direct experience working with individuals with developmental disabilities or intellectual disabilities
  • Experience with mental health preferred
  • A successful background clearance is required as part of the onboarding/employment process 
  • A valid driver's license and reliable vehicle with auto insurance are required
  • Must demonstrate good decision-making, time management and communication skills, and be responsible, mature, and flexible

Additional Information

    WHY WORK ON OUR TEAM

    • Advance your career in an agile, fast-paced environment with abundant growth opportunities. You'll have the chance to learn a wide range of roles and experience variety every week in this position. 
    • Embrace continuous learning with ongoing training, development, and mentorship opportunities to satisfy even the most avid learner. 

    IMPORTANT INFORMATION

    At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass, Cambrian and Dungarvin are affirmative action and equal opportunity employers. 

    8/21

    #DWIFLMJ 

    Skills Required

    • A minimum of 2 years of managerial or supervisory experience, including hiring, disciplining, and terminating employees
    • At least 1 year of full-time direct experience working with individuals with developmental or intellectual disabilities
    • Successful background clearance as part of onboarding or employment
    • Valid driver's license and reliable vehicle with auto insurance
    • Bachelor's degree, preferably in Human Services, Social Work, Psychology, Behavioral Science, or a related field
    • Experience with mental health
    • Good decision-making, time management, and communication skills; responsibility, maturity, and flexibility
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    The Company
    HQ: Saint Paul, MN
    1,382 Employees
    Year Founded: 1976

    What We Do

    A LITTLE ABOUT US: Dungarvin is a national organization of privately owned companies that provide high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Because each individual we support is unique, we strive to provide services that are tailored to each person's own hopes, dreams, goals and needs. Under the support of Medicaid and Community Support Waivers Dungarvin is proud to create custom solutions to each person served. Mission: "Respecting and responding to the choices of people in need of supports." Dungarvin assists each person we serve to realize his or her own hopes, dreams, goals and aspirations. PHILOSOPHY: We believe each person has his or her own set of aspirations, goals, strengths, and dreams. FUN FACT: Our founders Tim Madden (24 years old) and Diane (23 years old) decided to start a business that would provide community housing for people with intellectual and developmental disabilities. Through diligent research and planned Tim and Diane officially opened their first 15 person residential program in St. Paul, Minnesota in March 1976. Tim and Diane were the live-ins for that first program and they have continued their leadership of the organization since. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,712 individuals across 14 states.

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