“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job DescriptionServe as the primary operational contact for assigned customer accounts.
Support customers’ day‑to‑day logistics and supply chain operations in accordance with SOPs.
Coordinate internally with origin offices, hubs, vendors, brokers, and 3PLs to ensure smooth execution.
Manage shipment bookings, routing, and operational approvals (air/ocean/factory loads).
Handle shipment exceptions, delays, and non‑compliance, ensuring timely resolution.
Conduct root cause analysis for service failures and drive corrective actions.
Monitor and verify SLA performance and shipment timelines.
Maintain clear communication with internal stakeholders and customers on shipment status and risks.
Prepare regular operational and performance reports for customer accounts.
Support continuous improvement initiatives and take on additional responsibilities as required.
University graduates with 1-2 years of working experience in the freight forwarding industry are required.
Fresh graduates with positive attitude are also welcome.
Fluent in written and spoken Cantonese, English, Mandarin and Korean.
Excellent communication and interpersonal skills, very customer minded and detail oriented.
General PC knowledge dealing with e-mail and Windows applications.
Attractive remuneration package with good career prospect will be offered to the right candidates. Interested parties, please send your full resume by clicking "I'm interested" button below. Please quote the reference on your application. Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Shortlisted candidates will be notified within 6 weeks.
All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment process.
Expeditors is an equal opportunities employer and works towards a smoke free environment.
Skills Required
- University graduate with 1-2 years working experience in the freight forwarding industry
- Fresh graduate with positive attitude
- Fluent in written and spoken Cantonese, English, Mandarin and Korean
- Excellent communication and interpersonal skills; customer-minded and detail oriented
- General PC knowledge (email and Windows applications)
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
-
Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
-
Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
-
Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
