Hospitality Manager - Events

Posted 2 Days Ago
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Richmond, CA
In-Office
Mid level
News + Entertainment • Sports
The Role
The Hospitality Manager leads bar staff, manages operations, ensures compliance with regulations, handles guest interactions, and collaborates on events.
Summary Generated by Built In
Job Responsibilities
  • Lead and manage a team of bar staff, providing guidance, training, and performance evaluations.
  • Develop and implement operational strategies to enhance bar efficiency and guest satisfaction.
  • Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment.
  • Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement.
  • Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
  • Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
  • Implement and enforce company policies and procedures to uphold service standards.
  • Collaborate with other departments to coordinate events, promotions, and special bar-related activities.
Critical Skills & Experience Requirements
  • Prior experience in bar management or a related hospitality role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Thorough understanding of beverage operations and inventory management.
  • Ability to work in a fast-paced environment and adapt to changing demands.
  • Proficiency in point-of-sale (POS) systems and basic computer applications.
  • Knowledge of industry regulations and safety standards.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Top Skills

Basic Computer Applications
Point-Of-Sale (Pos) Systems
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The Company
HQ: Dallas, TX
6,386 Employees
Year Founded: 2000

What We Do

Topgolf Entertainment Group is a technology-enabled global sports and entertainment community that connects people in meaningful ways through the experiences we create, the innovation we champion, and the good that we do. What started as a simple idea to enhance the game of golf has grown into a movement where people from all walks of life connect at the intersection of technology and sports entertainment.

Topgolf Entertainment Group's family of brands includes Topgolf venues, Lounge by Topgolf, Toptracer, Toptracer Range, Topgolf Swing Suite, Topgolf Studios, Topgolf Live and World Golf Tour (WGT) by Topgolf.

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