Responsibilities:
- Coordinate resident reservations, catering, and special events
- Prepare and distribute dining menus
- Manage dining records, meal counts, and resident charges
- Assist with scheduling, interviews, timecards, and staffing support
- Maintain liquor inventory and departmental reports
- Address resident dining concerns in a professional manner
- Provide dining room and service support as needed
- Collaborate with culinary and dining leadership to ensure excellent service
Qualifications:
- High School Diploma or GED required
- At least one year of hospitality, restaurant, hotel, club, or senior living experience preferred
- Strong customer service, communication, and organizational skills
- Experience with scheduling, POS systems, and Microsoft Office preferred
- Ability to work a flexible schedule, including weekends as needed
HOSPITALITY FOCUS:
Lake Port Square fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
1. We greet residents, employees and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.
WELLNESS FOCUS:
Lake Port Square employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
QUALIFICATIONS:
Proven ability with computer and communication skills.
Must have knowledge of Microsoft Office Suite products.
Minimum two years’ experience in an office or other professional environment as an administrative worker.
#non-clinical
$20.50
Skills Required
- High School Diploma or GED
- Minimum two years of experience in an office or other professional environment as an administrative worker
- Proven computer skills
- Strong communication skills
- Knowledge of Microsoft Office Suite products
- At least one year of hospitality, restaurant, hotel, club, or senior living experience
- Experience with scheduling
- Experience with POS systems
- Ability to work a flexible schedule, including weekends as needed
What We Do
The Lodge of Northbrook is a not-for-profit senior living community in Northbrook, Illinois, offering independent-living apartment homes for active older adults. It provides maintenance-free residences, chef-prepared dining, fitness and creative-arts amenities, parking, social, wellness and enrichment programming, and convenient access to local shopping, dining, cultural attractions, healthcare providers and transportation. Its mission-driven governance emphasizes resident quality of life and reinvestment in the community.
