Hospitality Coordinator

Posted 2 Days Ago
Be an Early Applicant
Nashville, TN, USA
In-Office
19-19 Hourly
Junior
Hospitality
The Role
Welcomes residents, guests, employees, vendors, and service providers; provides telephone and customer service support; resolves issues; accepts and logs deliveries; notifies residents; prepares maintenance work orders; and assists with business office assignments. The role is scheduled Monday through Friday from noon to 4 p.m., with occasional weekends.
Summary Generated by Built In

When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Monday- Friday 12pm-4pm (Occasionally weekends)

Salary: $19 hourly

 Benefits:
  • 401k with Employer Matching
  • Dental Insurance 
  • Health Insurance 
  • Vision Insurance 
  • Life Insurance 
  • Paid Time Off 
  • Daily Pay 

Here are a few of the daily responsibilities of a Hospitality Coordinator:

  • Provide ongoing telephone coverage with a high level of customer service.
  • Anticipates needs of the residents.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects/assignments.
  • Other assignments as needed.

Here are a few of the qualifications we need you to have:

  • High school diploma required. Bachelors degree preferred.
  • 1-3 years in a luxury property customer facing role
  • Able to multi-task and prioritize
  • Familiarity with Microsoft Office Suite products
  • Tech Savvy
  • Must demonstrate excellent telephone communication skills


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Skills Required

  • High school diploma
  • Bachelor's degree
  • 1-3 years of experience in a luxury property customer-facing role
  • Ability to multitask and prioritize
  • Familiarity with Microsoft Office Suite
  • Technology proficiency
  • Excellent telephone communication skills
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The Company
31 Employees
Year Founded: 2019

What We Do

Havenwood of Minnetonka is a Minneapolis–St. Paul-area senior living community offering a continuum of rental living and care options for older adults. Residents can choose independent living, assisted living, enhanced assisted living, and memory care, supported by wellness programming, social activities, dining, hospitality, and on-campus access to higher levels of care. The community is managed by LCS, a senior living services provider.

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