Hospitality Coordinator

Posted 2 Days Ago
Be an Early Applicant
Nashville, TN, USA
In-Office
19-19 Hourly
Junior
Hospitality
The Role
Provides warm, professional reception and telephone coverage for residents, guests, vendors, suppliers, and visitors in a senior living community. Responsibilities include resolving service issues, accepting and logging deliveries, notifying residents, preparing maintenance work orders, anticipating resident needs, and assisting with business office projects. This part-time weekend role requires strong communication, multitasking, customer service, and Microsoft Office skills.
Summary Generated by Built In

When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Part Time- Weekends (8am-2pm or 2pm-8pm)

Salary: $19 hourly

 Benefits:
  • 401k with Employer Matching
  • Dental Insurance 
  • Health Insurance 
  • Vision Insurance 
  • Life Insurance 
  • Paid Time Off 
  • Daily Pay 

 

Here are a few of the daily responsibilities of a Hospitality Coordinator:

  • Provide ongoing telephone coverage with a high level of customer service.
  • Anticipates needs of the residents.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects/assignments.
  • Other assignments as needed.

 

Here are a few of the qualifications we need you to have:

  • High school diploma required. Bachelors degree preferred.
  • 1-3 years in a luxury property customer facing role
  • Able to multi-task and prioritize
  • Familiarity with Microsoft Office Suite products
  • Tech Savvy
  • Must demonstrate excellent telephone communication skills


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Skills Required

  • High school diploma
  • Bachelor’s degree
  • 1-3 years of experience in a luxury property customer-facing role
  • Ability to multitask and prioritize
  • Familiarity with Microsoft Office Suite
  • Tech savvy
  • Excellent telephone communication skills
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The Company
212 Employees
Year Founded: 2015

What We Do

Trillium Woods is a Life Plan retirement community in Plymouth, Minnesota, dedicated to helping seniors enjoy an active lifestyle in a casual, upscale environment. It provides extraordinary hospitality, innovative wellness services, quality healthcare, and personalized residences. The senior living community offers independent living, memory care, and assisted living, with a wellness-focused approach designed to enhance residents’ lives and provide personalized residences.

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