Hospitality Coordinator

Posted 2 Days Ago
Be an Early Applicant
Nashville, TN, USA
In-Office
19-19 Hourly
Junior
Healthtech • Hospitality
The Role
Welcomes and assists residents, guests, employees, vendors, and service providers while providing professional telephone coverage and customer service. Resolves issues, anticipates resident needs, accepts and logs deliveries, notifies residents, prepares maintenance work orders, and supports Business Office Manager projects. The role requires strong communication, organization, multitasking, technology, and customer-facing skills in a senior living community.
Summary Generated by Built In

When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Monday- Friday 12pm-4pm (Occasionally weekends)

Salary: $19 hourly

 Benefits:
  • 401k with Employer Matching
  • Dental Insurance 
  • Health Insurance 
  • Vision Insurance 
  • Life Insurance 
  • Paid Time Off 
  • Daily Pay 

Here are a few of the daily responsibilities of a Hospitality Coordinator:

  • Provide ongoing telephone coverage with a high level of customer service.
  • Anticipates needs of the residents.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects/assignments.
  • Other assignments as needed.

Here are a few of the qualifications we need you to have:

  • High school diploma required. Bachelors degree preferred.
  • 1-3 years in a luxury property customer facing role
  • Able to multi-task and prioritize
  • Familiarity with Microsoft Office Suite products
  • Tech Savvy
  • Must demonstrate excellent telephone communication skills


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Skills Required

  • High school diploma
  • Bachelor's degree
  • 1-3 years of experience in a luxury property customer-facing role
  • Ability to multitask and prioritize
  • Familiarity with Microsoft Office Suite
  • Technology proficiency
  • Excellent telephone communication skills
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The Company
197 Employees
Year Founded: 2010

What We Do

Sagewood is a senior living and continuing care retirement community in Phoenix, Arizona. Located on an 85-acre Sonoran Desert campus, it provides independent living, assisted living, memory care, skilled nursing, and casita residences. The community offers resort-style amenities and services designed to support older adults through different stages of retirement while emphasizing nature, comfort, wellness, and an engaging lifestyle.

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