Hospitality Associate

Posted Yesterday
Be an Early Applicant
Allentown, PA, USA
In-Office
20-20 Hourly
Entry level
Hospitality
The Role
Provide friendly street-level hospitality and visitor assistance in public spaces. Greet pedestrians, provide directions and city information, remove litter and graffiti, pull weeds, clean outdoor fixtures, and report suspicious activity via radio. Complete basic daily reports while working outdoors and walking continuously during eight-hour shifts. Experience is preferred but not required, and training is provided.
Summary Generated by Built In
Job Summary & Responsibilities
Job Title: Hospitality Ambassador

Pay Range: $19.76 to $19.76 per hour (Weekly Pay & Pay Advance Before Pay Day!)

Shift/Schedule:

  • Wed. - Sun. 
  • Schedules known 2 weeks ahead of time

Bilingual (Spanish) PREFERRED


Who We Are:

At Block by Block, we employ Ambassadors to make public spaces better by making them friendlier, safer, and cleaner for the communities we serve.

If you're outgoing and friendly, and enjoy working outside and meeting new people, we have just the job for you -- Hospitality Ambassador. This is also a great opportunity for retirees, veterans, and graduating high school seniors who are looking for their first job.

What You'll Be Doing:

  • This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall experience and appearance of the zone they are assigned to. Must maintain a positive, professional demeanor at all times.
  • Actively acknowledge and engage pedestrians and visitors with a friendly greeting/smile in order to provide directions and/or city information.
  • Litter removal -- While moving through the zone with a rolling trash can that has supplies/tools, remove litter: fast food bags, cups, soda cans, cigarette butts, and other debris on the streets/sidewalks and alleys. Remove graffiti and posters from light posts, trash cans, news boxes, etc. Pull weeds.
  • Damp wipe and straighten outdoor surfaces, such as trash can lids, news boxes, etc.
  • Be watchful for unwanted behaviors or criminal activity and report to the Safety Ambassadors via two-way radios. Must be able to complete basic daily reports of tasks completed, which requires being proficient in speaking, reading, and writing the English language.

What's In It For You:

  • Weekly Pay
  • Pay Advance -- Get a pay advance before payday with Rapid Pay
  • Health Benefits: medical, dental, vision, life
  • Paid Time Off (PTO)
  • Free uniforms for all weather conditions.
  • Employee Assistance and our Employee Cares Program (disaster & tragedy assistance fund)
  • A fun work culture and a lot more!

Check Out Our Day In the Life Video:

https://www.youtube.com/watch?v=x7cI2vB9Y4k

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Preferred Qualifications
  • Experience preferred, but not required. We will train.
  • Must have a H.S. Diploma or GED
  • Must be at least 18 years of age.
  • Must have the physical capacity to walk and (may include riding a 3-wheeled bike cart) continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
  • Must be able to work outdoors in all conditions (free uniforms provided)
  • Must be able to speak, read, and write the English language in order to create basic reports.

Check Out Our Day In the Life Video:

https://www.youtube.com/watch?v=x7cI2vB9Y4k

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

(Keywords: Block by Block, ambassador, cleaning, grounds crew, landscaping, hospitality, safety, security, community outreach)

Pay Range

$19.76-$19.76

Compensation & Benefits

We are proud to offer the following benefits:

  • Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
  • Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
  • Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
  • Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).

Skills Required

  • High school diploma or GED
  • At least 18 years of age
  • Ability to walk continuously during an eight-hour shift, with scheduled breaks
  • Ability to ride a three-wheeled bike cart if needed
  • Ability to work outdoors in all weather conditions
  • Ability to speak, read, and write English for basic reports
  • Hospitality, cleaning, grounds crew, landscaping, safety, security, or community outreach experience
  • Spanish bilingual ability
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The Company
HQ: Louisville, KY
1,100 Employees
Year Founded: 1995

What We Do

Block by Block helps cities, downtown districts, parks, and transit systems create welcoming, vibrant public spaces through locally tailored ambassador programs. Its teams provide hospitality and safety, cleaning, street outreach, landscaping and grounds maintenance, and transit support, adapting staffing and services to each location’s needs. The company manages the people and operating systems behind these programs so clients can improve cleanliness, safety, and the public’s overall experience.

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