Hire Desk Controller
Location – Bury St Edmunds
Salary – Competitive
Job type – Fulltime, Permanent
We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.
We are currently looking for an Hire Desk Desk Controller in the Hatfield area to support our Hire Desk Sales Team, this is a fantastic role which will allow the successful candidate to up skill and develop through the company, you will find more details below.
Benefits
- A competitive basic salary
- Health and wellbeing benefits
- A great pension scheme
Key Responsibilities
- Effectively communicate and build rapport with customers to improve performance and drive sales.
- Conduct outbound Telesales call to increase sales volumes.
- Promote and improve customer service by reducing Non Conformance Reports (NCRs).
- Monitor transport activities within the depot to ensure the most efficient and cost effective use.
- Comply with Health and Safety requirements and ensure compliance within the depot.
What You Need
- GCSE level of education
- At least 12 months customer service and selling experience
- Attention to Detail
- Problem solving
- Active listening
- IT literate
If you are interested in this position please click apply.
#INDHP
#LI-PROMO
Skills Required
- GCSE level of education
- At least 12 months of customer service and selling experience
- Attention to detail
- Problem-solving skills
- Active listening skills
- IT literacy
What We Do
Mabey Hire is a leading temporary works specialist and provider of engineering and equipment hire services for the civil engineering, construction, rail, highways, and utilities sectors. With over 60 years of experience, they offer innovative solutions—including groundshoring, propping, jacking, and temporary bridging—designed to ensure safety and efficiency across diverse infrastructure and renovation projects.
