On-Highway Training Analyst

Posted 3 Days Ago
Be an Early Applicant
Fort Mill, SC, USA
In-Office
78K-100K Annually
Mid level
Automotive • Industrial • Manufacturing
The Role
Develop and deliver training for internal teams and dealer network on On-Highway products (Freightliner Cascadia, eCascadia). Create storyboards, scripts, webinars, online modules, and video content; host webinars; support ride & drive events; collaborate with product marketing, sales, and training teams; manage LMS content and continuous improvement. Travel up to 10-15%.
Summary Generated by Built In

Inside the Role

The On-Highway Training Analyst sits at the intersection of marketing, strategy, and education—helping bring our products to life through impactful training. As part of the On-Highway Marketing & Strategy team, you’ll play a key role in ensuring both internal teams and our dealer network are confident, informed, and ready to sell.
Your focus? Creating engaging training content, driving consistent communication (especially through webinars), and supporting all training efforts tied to On-Highway products—currently focused on the Freightliner Cascadia and eCascadia.
You won’t be doing this alone—you’ll collaborate closely with Product Marketing, Field Sales, and fellow Training Managers to deliver top-tier learning experiences across the network. Think of this role as part storyteller, part organizer, part trainer—with a little event coordination mixed in.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $78,000.00 - $100,000.00 USD 

Pay offered dependent on knowledge, skills, and experience  

  

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

What you Drive at DNTA

  • Assist in development and execution of strategies to effectively train key stakeholders – dealer sales teams, DTNA sales teams – on features and benefits of On-Highway products

  • Lead cross-functional webinar alignment meetings and schedule

  • Generate story boards, scripts and other assets for online training modules with subject matter experts and in collaboration with internal and external agencies

  • Occasionally serve as webinar host for dealer network

  • Build online training modules with internal software and upload on the Learning Management System (LMS)

  • Support the capture, development, and editing of video content for training purposes

  • Collaborate with On-Highway product marketing and segment strategy teams to determine product and segment training needs/timing, appropriate training content, messaging and distribution channels

  • Co-Facilitate DTNA sales and dealer training ride & drive events to drive hands-on product engagement; collaborate with product marketing to determine event agenda and determine appropriate products to highlight at events

  • Collaborate with Training Development team and other internal subject matter experts to drive continuous improvement of training aids as well as supporting any content audits

  • Participate in collaborative activities mutually supporting the Vocational and On Highway Training teams

  • Maintain working knowledge of DTNA On-Highway products and be highly proficient with DTNA services and resources

 

Knowledge You Should Bring

  • Bachelor’s Degree and 2–4 years of relevant experience, or 6+ years of equivalent professional experience

  • Ability to work independently in a fast-paced organization

  • Experience leading projects or processes with measurable outcomes

  • Strong written and verbal communication skills with the ability to tailor messaging to different audiences

  • Ability to synthesize technical product information into clear, compelling narratives

  • Comfort operating in cross-functional environments with product, strategy, marketing, and sales teams

  • Strong organizational and project management skills with attention to detail and deadlines

  • Up to 10-15% travel

Exceptional Candidates Might Have

  • Understanding of the commercial vehicle industry, customer needs, and competitive landscape

  • Familiarity with digital learning platforms and content authoring tools (Articulate)

  • Proven track record of solving complex problems and aligning diverse stakeholder groups

  • Experience (or strong interest) in video production and editing, including the creation of high-quality training and storytelling content

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

  • This position is not open for Visa sponsorship or to existing Visa holders
  • Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
  • Final candidate must successfully complete a criminal background check
  • Final candidate may be required to successfully complete a pre-employment drug screen
  • Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
  • EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Skills Required

  • Bachelor's degree or 6+ years equivalent professional experience
  • 2-4 years of relevant experience (or equivalent)
  • Ability to work independently in a fast-paced organization
  • Experience leading projects or processes with measurable outcomes
  • Strong written and verbal communication skills, able to tailor messaging
  • Ability to synthesize technical product information into clear narratives
  • Comfort operating in cross-functional environments with product, strategy, marketing, and sales teams
  • Strong organizational and project management skills with attention to detail and deadlines
  • Up to 10-15% travel
  • Maintain working knowledge of DTNA On-Highway products and services
  • Familiarity with digital learning platforms and content authoring tools (Articulate)
  • Understanding of the commercial vehicle industry and competitive landscape
  • Experience or strong interest in video production and editing
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The Company
High Point, , NC ,
6,290 Employees
Year Founded: 1942

What We Do

Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles. Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers

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