A data and analytics company serving colleges and universities nationwide is hiring an Account Manager to join its Client Solutions team. You’ll serve as the primary point of contact for a portfolio of client universities, helping them get full value from their investment in the company’s data and analytics solutions — from onboarding and training through ongoing consultation and renewal. The ideal candidate is intellectually curious, proactive, and comfortable moving fluidly between data-driven conversations and relationship-building, with the organizational discipline to manage multiple client relationships and priorities at once. This is a fully remote role.
If you have…
- Experience building trust-based client relationships — training delivery, project implementation planning, and account management toward renewal and expansion goals
- Ability to think analytically and communicate complex data clearly to both data-savvy and non-technical audiences
- Strong organizational skills and the flexibility to manage multiple client accounts and competing priorities at once
- Willingness to travel approximately 40% of the time for client visits, conferences, and team meetings
- Master’s degree required; doctoral degree preferred
We look forward to hearing from you!
We are only screening candidates currently living in AZ, FL, GA, IA, IL, IN, KS, MA, MD, MI, MO, NC, NJ, NY, OH, PA, SC, TX, VA, and WI.
Skills Required
- Experience building trust-based client relationships
- Experience delivering training
- Experience with project implementation planning
- Experience with account management focused on renewals and expansion
- Ability to analyze data and communicate complex data clearly to technical and non-technical audiences
- Strong organizational skills and ability to manage multiple client accounts and competing priorities
- Willingness to travel approximately 40% of the time
- Master's degree
- Doctoral degree
- Current residence in AZ, FL, GA, IA, IL, IN, KS, MA, MD, MI, MO, NC, NJ, NY, OH, PA, SC, TX, VA, or WI
What We Do
<p><span style="color: rgb(51, 51, 51); font-family: 'helvetica neue', arial, helvetica, freesans, 'liberation sans', 'numbus sans l', sans-serif; font-size: 14px; line-height: 21px;">ConferenceEdge's SaaS communications suite enables clients to more effectively manage their online and onsite meetings and events through our communications engine for e-marketing, e-mail, website development, e-registration, e-commerce and e-surveys</span></p>
