Sutherland is a global digital transformation and experience-led powerhouse with more than 30 years of helping the world’s most recognizable brands deliver effortless, intuitive, and human-centered interactions.
We combine deep process expertise, innovative automation, design-thinking, and AI-driven technologies to reimagine and elevate both the customer and employee experience.
At Sutherland, we believe the strongest relationships are built on trust, value, and shared success — we call it One Sutherland.
Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Egypt region with emphasis in the Alexandria & Cairo areas. If you are a skilled, high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note this position is onsite, not remote)
In this role you'll get to:
- Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and / or new hires.
- Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.
- Strengthen relationships: Establish and maintain communication with outside resources to help build a network for sourcing qualified applicants.
- Support the team: Facilitate the completion of drug tests, background checks and other pre-employment requirements.
Our most successful candidates will have:
- 3+ years of experience in high-volume recruiting
- Ability to identify, recruit and develop talent with tight timelines
- BPO experience a major plus!
- B2 or above English level
- Must be able to work onsite in our Alexandria office
- Ability to work in MS Office
- Ability to efficiently manage time and keep track of multiple schedules, meetings and initiatives
- Ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
- Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
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What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
