The Role
About the Role
We’re hiring a High Quality Supervisor (Delegation Specialist VA) to ensure top-tier performance, consistency, and delegation excellence across assigned assistants and client accounts. This role serves as the bridge between Operations and Enablement, combining quality supervision with advanced delegation strategies — ensuring that assistants are effectively utilized, clients experience seamless task ownership, and delegation maturity increases across the portfolio.
Qualifications
- Minimum 3–5 years of experience in operations, supervision, or virtual assistant management.
- Strong grasp of delegation, task management, and client-VA collaboration frameworks.
- Proven leadership skills with experience managing or mentoring remote teams.
- Excellent English communication (written and verbal) and stakeholder management abilities.
- Data-driven mindset with proficiency in interpreting quality and utilization dashboards.
- Highly organized, proactive, and capable of handling multiple accounts and assistants simultaneously.
Preferred Skills
- Experience in BPO, remote staffing, or managed service environments.
- Familiarity with QA tools, project management platforms (ClickUp, Asana, Notion), and performance tracking systems.
- Knowledge of delegation frameworks or enablement methodologies.
Compensation
Department: Operations
Work Setup: Remote / Hybrid
Compensation: PHP 40,000–60,000/month (based on experience and performance)
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
