Our HESS (Health, Environmental, Safety, & Security) team is looking for a dynamic individual to fill a new role within our department. This position provides administrative, financial, and operational support to the HESS Department, with responsibility for employee onboarding, accounting processes, recordkeeping, and general office administration. Working closely with the Director and department heads, this role ensures accuracy, timely completion of departmental processes, and compliance with company policies and procedures while supporting budget forecasting, reporting, and overall departmental operations.
Responsibilities:
- Coordinates Drug & Alcohol program documentation, recordkeeping, random testing pool administration, tracking, and reporting in partnership with the Training Manager.
- Coordinates seasonal employee payroll, departmental expense and budget tracking, invoice processing, vendor account setup, and related financial recordkeeping to ensure accuracy and timely processing.
- Coordinates the collection, tracking, and reporting of safety metrics from Transportation and Hotel teams while maintaining accurate and organized safety documentation and records.
- Coordinates employee onboarding processes, including employment contracts, Pinpoint administration, background checks, required documentation, recordkeeping, and follow-up with candidates and department leadership.
- Monitors departmental inventory levels, coordinates supply ordering, maintains purchasing records, and works with vendors and internal partners to support operational needs.
- Coordinates departmental business travel, including transportation, lodging, itineraries, travel documentation, and changes to existing arrangements as needed.
Requirements:
- High school diploma or equivalent.
- Previous administrative, office, operations, payroll, HR, or related support experience.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to handle confidential employee, financial, and compliance-related information with discretion.
- Strong data-entry and recordkeeping skills.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)
Knowledge, Skills, and Abilities:
- Excellent organization and document-management skills.
- Strong attention to accuracy and follow-through.
- Ability to prioritize competing responsibilities and respond to changing operational needs.
- Professional judgment when handling sensitive and confidential information.
- Strong interpersonal skills and ability to work effectively with employees, managers, vendors, and cross-functional teams.
- Comfortable working with spreadsheets, reports, databases, and electronic recordkeeping systems.
- Ability to identify missing information, follow up proactively, and keep administrative processes moving forward.
Benefits:
- Cruise and Travel Privileges for you and your family
- Health Benefits
- 401(k) Plan
- Employee Stock Purchase Plan
- Training & Professional Development
- Rewards & Incentives
Our Culture…Stronger Together:
Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.
Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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Skills Required
- High school diploma or equivalent
- Previous administrative, office, operations, payroll, HR, or related support experience
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
- Ability to handle confidential employee, financial, and compliance-related information with discretion
- Strong data-entry and recordkeeping skills
- Excellent organization and document-management skills
- Strong attention to accuracy and follow-through
- Ability to prioritize competing responsibilities and respond to changing operational needs
- Strong interpersonal skills and ability to work effectively with employees, managers, vendors, and cross-functional teams
- Comfort with spreadsheets, reports, databases, and electronic recordkeeping systems
- Ability to identify missing information, follow up proactively, and keep administrative processes moving forward
- Must be eligible to work in the United States
Holland America Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland America Group and has not been reviewed or approved by Holland America Group.
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Wellbeing & Lifestyle Benefits — Travel privileges, cruise discounts, and company-paid travel stand out as distinctive perks that add meaningful value, especially for those who enjoy cruising and international work. Paid training, tuition assistance, and development support further strengthen the overall package for many shoreside roles.
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Healthcare Strength — Health coverage is presented as part of a solid, comprehensive package for eligible full-time employees, with onboard medical care available for shipboard staff. Despite role-based variations, healthcare benefits remain a core component of total rewards.
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Retirement Support — A 401(k) plan and, in some roles, an employee stock-purchase plan provide structured retirement savings opportunities. These programs contribute to a competitive offering for eligible shoreside employees.
Holland America Group Insights
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.









