HelpDesk Engineer (4 working hours per day)

Reposted 12 Days Ago
Be an Early Applicant
Poznań, Wielkopolskie
In-Office
Junior
Other
The Role
Provide on-site support for employees, including installation and configuration of OS and software, troubleshooting, and user training.
Summary Generated by Built In
Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

Role description:
Viseven is seeking a HelpDesk Engineer for part-time cooperation (4 working hours per day) to support our Poznan office. On-site presence is required 3 times a week.

Responsibilities:

  • Installation, configuration, OS support of Windows, Linux, macOS with iOS tablets and phones.
  • Ability to installing the required software.
  • Support of IP telephony hardware configuration (IP-telephony, laptops, smartphones).
  • Repair of PCs and laptops (assembly of computers, diagnostics, replacement, disassembly/assembly of laptops for cleaning, testing).
  • Local network laying, configuration, maintenance.
  • User's workplace preparation.
  • Ability to manage user's accounts (creation, deletion, modification).
  • Setting office equipment (printing, scanning, etc.).
  • Local and remote support to users from different locations.
  • Selection and ordering of hardware and components, their installation and configuration.
  • Consulting and training of users.

Requirements:

  • 1+ y. of commercial experience.
  • Windows Server setup, understanding forest architecture, AD, DNS, RDP.
  • Azure Settings, Azure AD.
  • Knowledge of postal services.
  • Excellent knowledge of PC components, understanding of compatibility, and optimization.
  • Ability to work with logs, debug error report.
  • Troubleshooting at the software level.
  • Working in a UNIX shell, basic commands.
  • Working in CMD WIndows, basic commands.
  • Knowledge of ip telephony.
  • Working with ACS at the administrator level.
  • Polish - Intermediate or higher.
  • English - Intermediate or higher.
  • Ukrainian will be a plus.

What we provide:
B2B cooperation.
Paid Time Off: 9 business days per year. 
Sick Leave:
Non-documented: 2 business days per year.
Documented: 10 business days per year.
Medical Insurance: Comprehensive coverage.
Corporate equipment or compensation for using personal equipment.

Top Skills

Azure
Cmd Windows
iOS
Ip Telephony
Linux
macOS
Unix Shell
Windows
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Bridgewater, NJ
588 Employees
Year Founded: 2009

What We Do

Viseven is a Global MarTech Services Provider for Pharma and Life Sciences with more than 10 years of expertise in the industry.

The company's solutions, products, and services are actively used by the TOP 100 Pharma and Life Sciences companies in more than 50 countries around the globe.

With over 150 Veeva-certified specialists and the statuses of Veeva Silver Certified Technology Partner and Veeva DFAP Content Partner, Viseven offers custom solutions for pharmaceutical communications.

We enable digital marketing transformation for enterprises of different sizes and digital maturity levels.

Our expertise covers the entire range of relevant aspects, from modular content to customer journey management, aligning tech with strategic goals.

Similar Jobs

Mondelēz International Logo Mondelēz International

Manufacturing Capability Manager, Mondelez Digital Services

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
11 Locations
90000 Employees

John Deere Logo John Deere

Software Engineer

Artificial Intelligence • Cloud • Internet of Things • Machine Learning • Analytics • Industrial
Hybrid
Poznań, Wielkopolskie, POL
69000 Employees

John Deere Logo John Deere

Infrastructure Field Lead

Artificial Intelligence • Cloud • Internet of Things • Machine Learning • Analytics • Industrial
Hybrid
Poznań, Wielkopolskie, POL
69000 Employees

Mondelēz International Logo Mondelēz International

Supply Chain Graduate: Leadership Development Program

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
5 Locations
90000 Employees

Similar Companies Hiring

Spark Advisors Thumbnail
Software • Sales • Other • Insurance • Healthtech
New York, NY
110 Employees
Cox Enterprises Thumbnail
Software • Other • Information Technology • Greentech • Cybersecurity • Cloud • Automotive
Atlanta, GA
50000 Employees
Compa Thumbnail
Software • Other • HR Tech • Business Intelligence • Artificial Intelligence
Irvine, CA
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account