EMSL is currently seeking Help Desk Support Engineer in Cinnaminson, NJ to work within its growing organization and IT department.
Essential Duties & Responsibilities:
Providing Technology Help Desk support services to all employees for all hardware, software, network infrastructure, phone/VOIP systems, internet connectivity, email, etc. Support services will be provided both in person and by phone.
Troubleshooting problems and implementing solutions on an individual basis and as part of a team.
Purchasing, set up, deployment, and maintenance of all hardware and software.
Participating in rotating on-call schedule, including regular shifts providing 24-hour support services.
Occasional travel required.
Requirements:
2+ years previous experience in Help Desk/Desktop support.
Computer certificate from training institute or Associates degree (A.A. or A.S.) in Technology related field, or equivalent combination work experience.
Experience with the Microsoft suite of products including but not limited to Office 365, Office 2016, Windows 7and 10, Windows Server 2008, 2012R2, 2016, Exchange 2013, and Active Directory. Experience with custom corporate applications such as Desktop Authority, Fortigate Networking Infrastructure, Web Filter Solutions, Help Star, Laboratory Information Management Systems (LIMS), Macola Accounting, Mitel & Momentum VoIP systems, VMware is a plus.
Must have excellent communication skills, both written and verbal
Must have the ability to solve problems effectively come up with solutions
Must have a positive attitude
Must have the ability to work independently and as part of a team
Must have the ability to multi-task and prioritize work assignments; demonstrate flexibility with daily work load
Available Shift:
Position is full time, Monday to Friday 9:00 a.m. to 5:30 p.m., can be flexible.
Schedule is subject to change based on business needs and the shift could vary between the hours of 7:30 a.m. and 7:00 p.m.
Candidates currently living within a commutable distance of Cinnaminson, NJ are encouraged to apply
EMSL offers full time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay, flexible spending account. The pay range for this position is $28.00 - $30.00 per hour.
To find out more about EMSL Analytical, Inc. please visit our website at: www.emsl.com
EOE including Veterans and Disabled
Skills Required
- 2+ years of previous help desk or desktop support experience
- Computer certificate from a training institute, an Associate degree in a technology-related field, or equivalent work experience
- Experience with Microsoft Office 365 and Office 2016
- Experience with Windows 7 and Windows 10
- Experience with Windows Server 2008, 2012 R2, and 2016
- Experience with Exchange 2013 and Active Directory
- Excellent written and verbal communication skills
- Ability to solve problems effectively and develop solutions
- Ability to work independently and as part of a team
- Ability to multitask, prioritize assignments, and demonstrate flexibility
- Positive attitude
- Experience with Desktop Authority, Fortigate networking infrastructure, web filter solutions, Help Star, LIMS, Macola Accounting, Mitel and Momentum VoIP systems, or VMware
What We Do
EMSL Analytical, Inc. is a leading environmental testing firm providing a wide array of analytical services for environmental investigations, including asbestos, microbiology, lead paint, environmental chemistry, indoor air quality, and industrial hygiene. They also offer materials testing, characterization, and forensic laboratory services.
