HELOC Intake Coordinator

Posted 9 Hours Ago
Be an Early Applicant
Rosemont, IL, USA
In-Office
20-26 Hourly
Junior
Fintech • Information Technology • Marketing Tech • Financial Services
Committed to being an employer of choice through strong principles, shared values, and distinctive culture.
The Role
Reviews HELOC applications for completeness, compliance, and product eligibility; pulls borrower credit, gathers missing documentation, sends initial disclosure packages for signatures, assigns processors, and updates required milestones in Encompass before processing.
Summary Generated by Built In

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $66 billion in assets.

Why join us?

  • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)

  • Competitive pay and discretionary or incentive bonus eligible

  • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few.

  • Family-friendly work hours

  • With 175+ community bank locations, we offer opportunities to grow and develop in your career.

  • Promote from within culture.

Why join this team?

  • We have a culture that encourages an entrepreneurial spirit.

  • We offer multiple opportunities for development and upward mobility.

What You’ll Do:

The HELOC Intake Coordinator is responsible for reviewing the loan application from the customer for completeness before triggering an application in Encompass. The Intake Coordinator is responsible for pulling credit for the customer and confirming the transaction meets general HELOC product requirements. The Intake Coordinator collects missing documentation from the customer prior to submission to Processing. The Intake Coordinator sends the initial HELOC disclosure package to the customer for signatures. The Intake Coordinator assigns a Processor to the transaction and moves all necessary milestones in Encompass.   

  • Review HELOC loan applications for completeness and compliance with guidelines.

  • Send out initial HELOC disclosure packages

  • Pull credit and collect missing documentation from the borrower.

  • Assign Processors and move necessary milestones in Encompass

Qualifications:

  • 1-3 years of experience in Lending, Customer Service, or Banking

  • Experience reviewing HELOC loan applications for completeness and compliance with guidelines

  • High School Diploma

  • General Computer Skills

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

Compensation:

The estimated hourly range for this role is $20.19-$26.44, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.  To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.  Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Skills Required

  • 1-3 years of experience in lending, customer service, or banking
  • Experience reviewing HELOC loan applications for completeness and compliance with guidelines
  • High school diploma
  • General computer skills

Wintrust Financial Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wintrust Financial Corporation and has not been reviewed or approved by Wintrust Financial Corporation.

  • Affordable Benefits Employer covers a large share of medical premiums, making health coverage comparatively low cost. Plan options are broad and pair with HSA/FSA choices and wellbeing programs.
  • Parental & Family Support Paid maternity, parental, and adoption leave are structured and fully paid, with backup childcare access through Bright Horizons. Adoption assistance and family support resources further strengthen caregiving support.
  • Retirement Support A 401(k) with a company match and an employee stock purchase plan provide multiple savings and ownership avenues. Match mechanics and plan access are noted features of the total rewards offering.

Wintrust Financial Corporation Insights

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The Company
HQ: Rosemont, IL
5,284 Employees
Year Founded: 1991

What We Do

Wintrust Financial (Wintrust) is a financial services holding company based in Rosemont, Illinois, with $50 billion in assets. Wintrust engages in the business of providing traditional community banking services, wealth management services, commercial insurance premium financing, mortgage origination and more.

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