This exciting role as a Configuration Specialist III in our Configuration group will work as part of a team to support and configure our Wire and Cable software for our customers. This role focuses on:
- UI based configuration elements of the Implementation
- More technical elements of the Implementation which will require knowledge of SQL and authoring of data collection forms using XML
- Supporting our customers and relationship building
RESPONSIBILITIES
Consultancy and Configuration
- Provide support to existing clients including report generation at critical times of the year
- Advise and assist the client in maintaining and enhancing their application
- Configure the system as per the defined requirements using the system user interface
- Work with technical teams to resolve system and configuration issues
- Attend customer meetings and calls as and when required in support of larger implementation project, ensuring a professional image at all times
- Provide status updates, highlight risks and issues to supervisor (within the project and/or people manager)
Dedicated Consultancy
- Advise and assist the client in maintaining and enhancing their application
- Serve as the main point of contact for key customers
Technical Configuration
- More technical elements of the Implementation which will require knowledge of SQL, JavaScript and authoring of data collection forms using XML
- Build and maintain custom forms using XML/SQL build scripts
QUALIFICATIONS
- 2+ years of professional experience required
- Strong academic background in a relevant discipline e.g. computer science, engineering, sustainability or equivalent also a plus. Bachelor's degree preferred
- A high level of numeracy
- Strong working knowledge of Excel required
- Detail-oriented and analytical thinking
- Familiarity with web-based applications
- Ability to learn new software applications rapidly
- Effective communicator with good interpersonal skills as this is a customer-facing role
- Experience with relational databases and use of SQL
- Working knowledge of XML is ideal
- Experience in software implementation and / or support, a plus.
- Previous experience working in teams for project delivery, a plus
- Previous experience in a customer facing role, a plus
What We Offer:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $80,000. USD to $90,000. USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days) and sick time off (72 hours).
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Skills Required
- 2+ years of professional experience
- Strong academic background in a relevant discipline such as computer science, engineering, or sustainability, or equivalent
- Bachelor's degree
- High level of numeracy
- Strong working knowledge of Excel
- Detail-oriented and analytical thinking
- Familiarity with web-based applications
- Ability to learn new software applications rapidly
- Effective communication and interpersonal skills for a customer-facing role
- Experience with relational databases and SQL
- Working knowledge of XML
- Experience in software implementation and/or support
- Previous experience working in teams for project delivery
- Previous experience in a customer-facing role
What the Team is Saying
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What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
