Head of Workplace

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
185K-240K Annually
Senior level
Artificial Intelligence • Software
The Role
Lead global workplace strategy and operations: build scalable systems, manage budgets and vendors, plan and execute office expansions and space planning, run onsite employee and visitor experience, hire and lead workplace teams, and plan company events and programs.
Summary Generated by Built In

Location: San Francisco (In-Office)

Mission: Our mission is to bring autonomy to software engineering.

Factory

We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers including Nvidia, Adobe, Adyen, Klarna, and Ernst & Young turn their engineering organizations into autonomous development systems — shipping code, reviewing PRs, running tests, and deploying continuously.

In 2026, we raised a $150M Series C. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).

About the Role

We're looking for a Workplace Lead to build and run the physical and experiential backbone of our company as we scale globally. This is a rare role that sits at the intersection of strategy and execution: you'll design the systems, plan for capacity ahead of growth, and create an environment for employees and visitors alike that reflects who we are as a company.

This role is built for someone who thinks like an operator and acts like a host. You're comfortable owning a multi-year space strategy and a same-day event logistics in the same week.

What You'll Own

Operations & Systems

  • Build the infrastructure (vendor relationships, budgets, tooling, processes) that lets Workplace scale without your personal bandwidth being the bottleneck

  • Manage a workplace budget and report on spend, utilization, and ROI

  • Hire and develop a team as scale requires it

Expansion & Space Planning

  • Lead site selection, lease negotiations (with legal/finance support), and buildout for new offices as we expand globally

  • Own headcount-driven capacity planning, forecasting space needs against hiring plans and adjusting in real time

  • Partner with local counsel, contractors, and vendors to stand up compliant, functional offices in new markets

  • Build repeatable playbooks so each new market opens faster and more predictably than the last

Employee & Visitor Experience

  • Own the day-to-day experience of every office the details that make people want to come in and want to bring people to

  • Design and run onsite programs, from daily operations to milestone moments (offsites, board meetings, exec visits)

  • Set the standard for how visitors, candidates, and guests experience the company from the moment they walk in

  • Build feedback loops with employees to continuously improve the workplace experience across locations

  • Build and lead a team of Office Coordinators across the newly formed offices

Events

  • Plan and execute company-wide events, from team offsites to all-hands to external-facing gatherings

  • Manage event budgets, vendors, and logistics end-to-end

  • Partner with Leadership and cross-functional teams on programming that reinforces culture and connection

What You Bring
  • 7+ years in Workplace, Facilities, or a closely related operations role, including experience opening or scaling offices in multiple markets/countries

  • Track record of building systems and playbooks, not just running programs

  • Strong project management and vendor negotiation skills; comfortable owning budgets and being accountable for outcomes

  • A genuine hospitality instinct - you notice the details others miss and care about how people feel in a space

  • Startup DNA: you're energized by ambiguity, move fast, and are just as willing to move furniture as you are to present a capacity plan to leadership

  • Excellent judgment on when to build for scale vs. when to keep things scrappy

  • International experience preferred (real estate, considerations across markets)

Compensation

Base salary: $185,000-$240,000
Equity: Meaningful early-stage equity grant, commensurate with scope and level
Additional: Generous benefits package

Final offer will depend on the candidate's experience, scope of the role at time of hire.

Skills Required

  • 7+ years in Workplace, Facilities, or closely related operations role
  • Experience opening or scaling offices in multiple markets/countries
  • Track record of building systems and repeatable playbooks (not just running programs)
  • Strong project management skills and vendor negotiation experience
  • Experience owning budgets and reporting on spend, utilization, and ROI
  • Hospitality instinct with strong attention to employee and visitor experience details
  • Startup experience; comfortable with ambiguity and hands-on execution
  • Experience hiring and developing workplace or office coordinator teams
  • International real estate and market experience
Am I A Good Fit?
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The Company
HQ: Bethlehem, PA
125 Employees
Year Founded: 2023

What We Do

Factory is an AI company, backed by Sequoia and Lux, bringing autonomy to software engineering

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