Jobs at Factory

Provide high-touch executive support to leadership—manage calendars, travel, meetings, expenses, and stakeholder communications. Build processes, triage issues, and act as a strategic, trusted partner to keep leaders focused and operations scaling in a fast-growth startup.

The Product Designer will create intuitive interfaces for autonomous software agents, working closely with engineering and product teams to ensure design consistency and usability.

The Customer Success Manager will drive adoption and usage among key enterprise accounts, build relationships with stakeholders, create success plans, and support accounts while gathering feedback to influence the product roadmap.

The Business Operations role focuses on driving key initiatives for growth, designing processes, financial modeling, and leading cross-functional projects.

Lead workplace operations for New York and London offices, overseeing facilities, vendor and budget management, employee and guest experience, onboarding logistics, events, and workplace technology to ensure safe, functional, and welcoming office environments.

The Strategic Finance role involves maintaining financial models, driving planning and budgeting, and partnering cross-functionally to align finance with company strategy. Responsibilities include KPI tracking, building business cases, and preparing materials for board and investor reporting.

The IT Operations Specialist manages day-to-day IT operations, including onboarding, device management, troubleshooting, and SaaS administration while focusing on security and automation in an engineering organization.

Lead and scale an on-site SDR program: hire, onboard, ramp, coach, and manage SDRs to hit pipeline targets. Own outbound motion, tech stack, forecasting, CRM hygiene, and SDR-to-AE handoffs while partnering with Sales, Marketing, RevOps, and Operations.

Lead and manage a 6-8 person Mid-Market Account Executive team selling to engineering organizations. Own regional revenue, hire and ramp reps, coach through technical multi-stakeholder cycles, run accurate forecasting and pipeline inspection, scale SF and NYC GTM hubs, and partner cross-functionally to drive new logos, expansion, and renewals.

Provide high-velocity commercial legal support for enterprise US deals, negotiating MSAs, licensing, NDAs, and SaaS agreements. Partner with Sales, Engineering, Operations, and leadership to close deals quickly, manage risk, and scale legal playbooks, templates, and negotiation guardrails.

As a Product Marketing Manager, you will define product positioning, create sales-ready assets, support launches, and develop compelling narratives to engage enterprise buyers.

The Mid-Market Account Development Representative will be responsible for outbound prospecting, qualifying opportunities, and booking meetings for Account Executives, while closely collaborating with various teams and maintaining sales tools.

The Strategic Partnerships Lead will manage key partner relationships, drive partnerships strategy, analyze market opportunities, negotiate agreements, and facilitate cross-functional collaboration to achieve partnership success.

Lead engineering projects, design and develop platform features, and work closely with cross-functional teams to deliver secure and reliable code.

Lead end-to-end implementation of Factory's platform, partnering with customer teams for optimized integrations, troubleshooting, and product enhancements.

The Mid-Market Account Executive will lead enterprise sales cycles, engage with C-level executives, and customize AI-driven solutions for enterprise clients, ensuring success and long-term partnerships.

Design and implement AI-driven systems, collaborating with teams to apply AI research and address software product challenges.

The Enterprise Account Executive will lead sales cycles, manage enterprise sales, collaborate with clients and teams, and drive AI tool adoption.

Lead Developer Relations by enhancing community engagement, organizing events, creating content, and collaborating with tech partners to promote Factory's technology.

Own and optimize the GTM tech stack, build GTM planning processes (capacity, territory, quota), design KPIs and forecasts, lead cross-functional GTM initiatives, deliver executive reporting, and remove revenue lifecycle inefficiencies to scale go-to-market operations.