Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Our cars may be self-driving, but Waymo’s dynamic working environment is steered by experts like you. As our Head of Workplace Strategy and Services you will be responsible for the delivery of large-scale operations and portfolio-wide programs ensuring and facilitating the successful delivery of a consistent service program in an extremely fast paced environment with a high degree of ambiguity. You will ensure seamless delivery of workplace strategy, headcount planning, user experience, lab management, and company-wide events.
This role reports to our Director of Global Workplace & eMobility
You Will:
- Occupancy Planning: Architect and execute a multi-year global workplace strategy that serves as a physical manifestation of Waymo’s safety-first and innovation-led mission, directly supporting engineering teams (hardware & software). Establish global Service Level Agreements (SLAs) and KPIs that utilize workplace analytics to predict trends, optimize specialized space utilization (labs, depots, and offices), and justify infrastructure investments to executive leadership.
- Organizational Scaling: Lead, scale, and inspire a global multidisciplinary organization. Foster a high-performance culture by mentoring senior leads and building a talent pipeline capable of navigating the complexities of growing offices, proving grounds, and lab infrastructure.
- Change Management & Cultural Stewardship: Act as a primary steward of Waymo’s culture, leveraging the workplace as a strategic tool to drive employee retention, talent acquisition, Employee Resource programs and cross-functional agility.
- Portfolio-Wide Financial Oversight: Direct a multi-million dollar OPEX/CAPEX budget with a focus on Total Cost of Ownership (TCO) and rigorous ROI analysis, ensuring workplace investments yield measurable gains in engineering velocity and operational uptime.
- Future-Proofing & Tech Integration: Pioneer the adoption of emerging workplace technologies and sustainable practices (ir Building Automation, Call Center Strategies), ensuring Waymo’s physical environments are as advanced and efficient as the autonomous technology we deploy.
You Have:
- BA/BS degree in related field such as Facilities Management, Business Management, or Engineering
- 10+ Years of Account Management or Outsourcing Management experience
- Excellent verbal and written communication skills, ability to present in a formal setting, and ability to adapt communication to articulate program goals to a wide audience in a simple, straightforward way
- Understand technological advances, change management, organizational leadership and compliance requirements, and each supports/drives workplace strategies
We Prefer:
- Certification or Industry Designation in Project, Engineering or Facilities Services
- Experience in mixed use environments - office, industrial, labs or manufacturing
- Demonstrable PM skills; able to advance projects with undefined scope, influence and align stakeholders
Travel requirements:
- This role requires travel approximately 35% of the time. Specifically, the employee will be expected to travel between Bay Area and Washington DC locations as part of their job responsibilities.
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Skills Required
- BA/BS degree in Facilities Management, Business Management, Engineering, or related field
- 10+ years of account management or outsourcing management experience
- Excellent verbal and written communication and formal presentation skills
- Knowledge of technological advances, change management, organizational leadership, and compliance as they support workplace strategies
- Certification or industry designation in project, engineering, or facilities services
- Experience in mixed-use environments (office, industrial, labs, or manufacturing)
- Demonstrable project management skills; ability to advance projects with undefined scope and align stakeholders
Waymo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Waymo and has not been reviewed or approved by Waymo.
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Fair & Transparent Compensation — Pay is considered strong for full‑time technical roles, aligning with top‑tier AV/Big Tech benchmarks. Employer materials also emphasize competitive pay with eligibility for bonuses and equity as part of total rewards.
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Healthcare Strength — Coverage spans medical, dental, vision, mental‑health resources, onsite wellness centers, and counseling, with specialized programs such as menopause and transgender medical advocacy. Dependents are included, indicating depth across core health needs.
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Parental & Family Support — Offerings include fertility and family‑forming assistance, parental and baby‑bonding leave, caregiver and elder‑care support, and backup childcare. These programs are positioned to support families through multiple life stages.
Waymo Insights
What We Do
Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to move around. With the Waymo Driver, we can improve the world’s mobility while saving thousands of lives. Waymo reaches out to candidates from official channels only (e.g. directly from @waymo.com email addresses, or through our recruiters or sourcers who are noted as such on LinkedIn). We do not contact candidates about career opportunities through instant messaging apps like Telegram, email addresses from domains other than waymo.com (such as Gmail addresses), direct messages on Twitter, Facebook, and Instagram, or text messages. Visit waymo.com to check out our official job listings.
