About This Opportunity
We are looking for a Head of Vendor Management to lead our partnerships with Approved Service Providers (ASPs) and subcontractors delivering telecom field services across Egypt. You will own the full vendor lifecycle - strategy, governance, performance, risk, and cost - ensuring partners deliver safely, on time, and at the right quality. This role sits at the crossroads of operations, sourcing, finance, and health and safety, and requires deep, hands-on knowledge of the Egyptian telecom subcontractor landscape.
What You Will Do
- Define and drive the vendor and ASP strategy for Egypt, including delivery models, commercial structures, and vendor segmentation.
- Manage day-to-day vendor performance across field rollout, maintenance, and site services, tracking productivity, quality, and cost.
- Lead capacity planning: forecast demand, secure trained crews, and proactively resolve bottlenecks.
- Establish and run formal governance with key vendors, including regular performance reviews, escalation paths, and corrective action tracking.
- Ensure compliance with ethics, anti-corruption standards, health and safety requirements, and local regulations across all subcontracted work.
- Partner with Sourcing on vendor selection, contract negotiations, rate cards, and performance-based commercial structures.
- Control vendor spend and drive cost optimisation without compromising safety or quality.
- Align internal teams - operations, finance, legal, and project management - on vendor plans, risks, and priorities.
- Lead, coach, and develop a team of vendor and ASP managers.
You Will Bring
- 10+ years in telecom network rollout and/or managed services field operations.
- Bachelor's degree in Engineering, Business, or a related field. Postgraduate qualifications or certifications in project management, sourcing, or operations are an advantage.
- Deep, recent experience in the Egyptian telecom market - either managing Egyptian ASPs/subcontractors directly, or having held a leadership role within an Egyptian ASP/subcontractor.
- Demonstrated success in vendor performance management: KPIs, audits, governance, and improvement programs.
- Solid track record in commercial and contract discussions with vendors.
- Strong understanding of telecom field operations, site lifecycle, and health and safety requirements.
- Ability to design and run clear governance frameworks with KPIs and performance dashboards.
- Excellent negotiation skills; able to balance cost, quality, capacity, and risk.
- Strong stakeholder management and people leadership capabilities.
- Fluency in English and Arabic (written and spoken).
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 784179
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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