Head of US Healthcare and Insurance Program, Executive Director

Job Description
The JPMorgan Chase (JPMC) benefits program is one of the largest in the United States, serving as a cornerstone of our value proposition to attract and retain top talent. Our comprehensive programs include a range of healthcare and insurance offerings designed to support the well-being of our employees and their families, ensuring they have access to the best possible care and resources.
As the Head of US Healthcare and Insurance Program within our Benefits Department, you will be tasked with the upkeep and enhancement of our extensive benefits programs. Your leadership will span across three key teams: the Medical Plan Team, Measurement and Performance Team, and the Dental/Vision and Insurances Team. Your role will involve managing these teams, identifying trends and opportunities, and enhancing the employee experience in these areas. Furthermore, you will oversee, evaluate, and implement changes to various benefit programs, monitor plan performance, regulations, and market trends, and actively engage in the planning and execution of the firm's overall wellness initiatives. Your duties will also encompass managing, assessing, and implementing modifications to various benefit programs such as health plan, 401(k), life insurance, long-term disability (LTD), tracking plan performance, regulations, and marketplace trends, and actively contributing to the design and execution of the firm's overall wellness initiatives.
Job Responsibilities

• Lead and manage the Medical Plan, Measurement and Performance, and Dental/Vision and Insurances Teams
• Ensure effective collaboration and communication across teams and stakeholders
• Develop and mentor team members to enhance team strength
• Oversee US Healthcare and Insurance Programs, identifying marketplace trends and opportunities
• Evaluate vendors' ongoing performance and manage programs budgets and related pricing activities
• Lead project management efforts, ensuring efficient resource utilization and progress monitoring
• Provide strategic direction for data and measurement, leverage data to drive decision-making and program improvements
• Enhance employee experience across healthcare and insurance programs
• Collaborate with stakeholders and vendors for seamless program delivery (including leading communication efforts across Health and Insurance programs)
• Monitor legislative and regulatory changes to ensure compliance with new and existing requirements
• Empower teams to achieve goals and adjust priorities as needed

Required Qualifications, Capabilities, and Skills:

• Minimum 15 years of experience in corporate benefits, benefits consulting, or health plan/health insurance/insurance fields
• Strong leadership and people management skills, with experience managing multiple teams.
• Deep understanding of the healthcare marketplace and employer sponsored insurance programs (large employer experience)
• Analytical skills with an ability to innovate and drive unique approaches and solutions
• Experience in a strategic, analytical, or metric-driven environment
• Excellent verbal and written communication skills, with strong presentation abilities
• Ability to work in a fast-paced, time-sensitive environment, managing multiple deliverables across multiple teams
• Experience managing teams in a complex and fast paced environment
• Ability to effectively lead and collaborate across internal and external stakeholders
• Bachelor's degree required

Preferred Qualifications, Capabilities, and Skills:

• Experience working for a large Employer's Benefit team (50,000+ employees)

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.