Head of Total Rewards

Posted Yesterday
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Warren, NJ, USA
In-Office
Expert/Leader
Insurance • Financial Services
The Role
Leads the company’s total rewards strategy, including job architecture, salary bands, market benchmarking, governance, long-term incentive redesign, benefits and wellness modernization, and compensation budgeting. Advises executive leadership and the board, manages external providers, oversees the existing compensation and benefits function, builds a team, and supports reward framework expansion into Canada and other Americas markets.
Summary Generated by Built In

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

● Design and implement job architecture, salary bands, and grading structures across the organization, replacing the current inconsistent, relationship-driven approach to offers and pay decisions.

● Establish an annual market benchmarking process and build the governance and approval frameworks needed to keep compensation decisions consistent as the business scales.

● Lead the redesign of the company's LTIP plan, including eligibility criteria and plan structure, moving the plan to a fully performance-based model.

● Build out a broader, whole-person benefits and wellness strategy, working alongside the existing comp and benefits lead to modernize plan design, improve employee understanding, and evolve beyond a purely transactional benefits offering.

● Act as a trusted advisor to the CFO, CEO, and board on compensation strategy; sit on the newly established compensation committee and present directly to the board on reward matters.

● Partner with Finance on budgeting, forecasting, and reporting for compensation and benefits, and manage relationships with external partners including Fidelity and other benefits providers.

● Take ownership of the current comp and benefits function, including managing, and eventually succession-planning around, the tenured comp and benefits lead who has run the function tactically for close to two decades.

● Build and grow a small but capable team over time, adding resource as the function's scope expands.

● Help extend the North American reward framework into Canada as the business opens an office there, and remain flexible as the company's footprint expands further across the Americas.

Qualifications:
● Significant experience leading total rewards, compensation, or a combined comp and benefits function, ideally comp-heavy with working knowledge of benefits and wellness strategy rather than a pure benefits specialist.
● A track record of building compensation infrastructure (bands, benchmarking, governance) within a growing or historically under-structured organization; experience selecting or implementing compensation-related systems is a plus.
● Comfortable operating with real seniority: able to sit with a CFO and CEO, present to a board and compensation committee, and hold their own in that room, even if this would be a first board exposure.
● Strong stakeholder and change management skills. This person will be introducing structure and rigor into an organization used to operating without it, and will need to navigate resistance from managers and leaders attached to the current way of doing things.
● Not required to come from insurance or financial services specifically. Candidates from any sector who have built or matured a comp and benefits function through a period of growth will be considered; adaptability matters more than industry pedigree.
● Enough seniority and gravitas to be credible from day one. This is not a first-time people-manager or a newly promoted individual contributor; the CHRO is looking for someone who brings genuine presence and confidence into senior rooms.
● Comfortable in a lean, build-from-scratch environment, with the autonomy to define what's needed and the confidence to ask for more resource as the team grows.

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

Skills Required

  • Significant experience leading total rewards, compensation, or a combined compensation and benefits function
  • Compensation-heavy experience with working knowledge of benefits and wellness strategy
  • Experience building compensation infrastructure, including salary bands, benchmarking, and governance, in a growing or historically under-structured organization
  • Experience selecting or implementing compensation-related systems
  • Ability to advise CFOs and CEOs and present to boards and compensation committees
  • Strong stakeholder management and change management skills
  • Experience introducing structure and rigor into organizations resistant to change
  • Senior presence, gravitas, confidence, and credibility with executive stakeholders
  • Experience building or developing a function and team in a lean environment
  • Insurance or financial services experience
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The Company
HQ: Tokyo
644 Employees

What We Do

MSIG USA is the partner that businesses rely on for creative, customized insurance solutions. Owned by a global P&C carrier with an A+ rating and a 300-year heritage, MSIG USA helps protect leading businesses across a wide range of industries. The company’s financial strength and deep capacity enable it to cover a wide range of risks and deliver responsive, personalized service through a nationwide team. MSIG USA is admitted in all P&C lines in all 50 states, the District of Columbia, and Puerto Rico. MSIG USA is the marketing name used to refer to certain underwriting subsidiaries of MSIG Holdings (U.S.A.), Inc. (“MSIGH”), and its subsidiary companies. U.S. Companies Only: MSIG insurers are subsidiaries of Mitsui Sumitomo Insurance Company, Limited, a member of MS & AD Insurance Group. MSIG refers to the insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and MSIG Specialty Insurance USA Inc

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