Head of Technology

Posted 12 Days Ago
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Kuala Lumpur, WP. Kuala Lumpur, Kuala Lumpur
In-Office
Senior level
Fintech • Insurance • Software • Financial Services
The Role
Lead the technology team, align strategy with business objectives, drive transformation initiatives, and manage technology budget and vendor strategies.
Summary Generated by Built In

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

ABOUT THE ROLE:
The ideal candidate is a hands-on solution-oriented and commercially astute technology leader who can balance innovation with speed, cost, and return on investment (ROI) in a fast-moving InsurTech environment. This person translates complex business challenges into practical, scalable digital solutions with measurable impact.

WHAT YOU’LL DO:

  • Act as a thought leader and a part of the Senior Leadership Team to drive technology strategy alignment with the company's business objectives and growth plans.
  • Lead and drive the technology team with a strong focus on speed-to-market, scalability, and operational resilience. Continuously improve processes, and ways of working within the technology team. 
  • Translate and communicate complex business needs and technical challenges into clear concepts, decision frameworks, recommendations and effective IT solutions to respective stakeholders as needed. 
  • Own and manage the technology budget, vendor strategy, and sourcing decisions to maximize value. Apply strong commercial wisdom to evaluate and communicate the cost of delay, opportunity cost, and ROI with priorities on business impact.
  • Act as a catalyst for change, leading transformation initiatives with resilience and precision. Proactively identify potential risks, delays and issues early in order to manage expectations and prevent surprises.

Requirements

WHAT WE EXPECT OF YOU:

  • 6~8+ years of progressive experience in technology, digital, or engineering roles, with at least 2–3 years in a senior leadership capacity (e.g. Head of Technology, CTO, VP Engineering, Head of Digital).
  • Strong preference for experience in startups, or scale-ups in InsurTech, Insurance, FinTech, Banking, Digital Business or other regulated financial services.
  • Proven track record of owning and delivering end-to-end technology strategy and execution in a growth-oriented or transformation-driven environment.
  • Strong commercial judgment.
  • High resilience and decisiveness in navigating ambiguity, rapid change, and competing priorities.
  • Strong problem-solving skills  with solutioning mindset in environments with incomplete information or evolving requirements.
  • Exceptional ability to communicate complex technical, digital, and analytical concepts clearly and persuasively to non-technical stakeholders.
  • Understanding of modern technology stacks including cloud platforms, APIs, data platforms, and analytics.

Top Skills

Analytics
APIs
Cloud Platforms
Data Platforms
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The Company
HQ: Kuala Lumpur, Kuala Lumpur
109 Employees
Year Founded: 2016

What We Do

PolicyStreet is an insurance technology group of companies providing cutting-edge digital insurance solutions to businesses and consumers in Southeast Asia and Australia.

PolicyStreet works directly with over 40 life, general, and takaful providers globally to offer a comprehensive range of products and services, which includes but is not limited to embedded insurance, customised employee benefits, financial advisory and aggregation of insurance, as well as the development of digital solutions to make insurance purposeful & simple for businesses and consumers.

As a licensed Reinsurer, General Insurer and Takaful Operator by the Labuan Financial Services Authority (LFSA), an approved Financial Adviser and Islamic Financial Adviser by Bank Negara Malaysia (BNM), and a licensee of the Australian Financial Services License by the Australian Securities and Investments Commission (ASIC), PolicyStreet is able to underwrite, customise policies, and provide unbiased advice to its clients and partners worldwide.

PolicyStreet is backed by the Malaysian sovereign wealth fund, Khazanah Nasional Berhad, and serves over 5 million customers with over US$ 10 billion in sum insured. In 2024, PolicyStreet was recognised as "Fintech of the Year" at The Asset's Triple A Digital Awards and ranked as the second-highest Malaysian company in the "High-Growth Companies in Asia Pacific 2024" list by Statista and The Financial Times.

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