The Role
Leads GoKwik’s strategic partnerships across payments, commerce, technology, AI, logistics, financial services, and government ecosystems. Builds executive relationships, develops alliance strategies, creates partner-led revenue and merchant acquisition opportunities, diversifies payment partnerships, secures platform integrations and early-access opportunities, and represents the company externally. Coordinates cross-functional initiatives across product, engineering, finance, sales, marketing, legal, and business teams to deliver measurable commercial and ecosystem outcomes.
Summary Generated by Built In
About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands—from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments, GoKwik is building the operating system for the future of commerce.
Why This Role Matters
Strategic partnerships are becoming a key growth engine for GoKwik. As we expand across payments, commerce, AI, financial services, and merchant enablement, we need a leader who can transform high-impact external relationships into measurable business outcomes.
As the Head of Strategic Partnerships & Ecosystem, you will own GoKwik's strategic alliances with payment gateways, technology platforms, commerce ecosystems, government bodies, financial institutions, logistics partners, and emerging AI platforms. Your mandate is to drive revenue growth, reduce platform dependency, unlock product opportunities, improve ecosystem positioning, and create long-term value for merchants.
What You'll Own
Strategic Partnership Leadership
- Build and manage executive relationships with key strategic partners across payments, commerce, technology, AI, logistics, financial services, and industry ecosystems.
- Develop long-term partnership strategies aligned with GoKwik's business priorities.
- Establish structured governance, including QBRs, executive sponsor mapping, account plans, and success metrics.
Revenue & Growth
- Create new revenue opportunities through strategic alliances.
- Drive partner-led merchant acquisition and GTM initiatives.
- Lead co-marketing programs and ecosystem collaborations that accelerate merchant adoption.
Payment Ecosystem Strategy
- Drive payment gateway diversification to reduce concentration risk.
- Strengthen relationships with payment partners and financial institutions.
- Collaborate with Product, Finance, Engineering, and Commercial teams to improve payment routing and merchant value.
Platform & Product Partnerships
- Build strategic relationships with platforms including Meta, Google, Shopify, Salesforce, Amazon, Zoho, and other commerce ecosystems.
- Secure early access to APIs, beta programs, platform integrations, and new commerce capabilities.
- Identify opportunities across AI, embedded commerce, conversational commerce, and future platform innovations.
Ecosystem Development & Govt Relations
- Position GoKwik as a trusted commerce ecosystem partner.
- Build relationships with government bodies, industry associations, fintech ecosystems, and international commerce organizations.
- Represent GoKwik in strategic industry forums and partnership discussions.
Cross-functional Collaboration
- Partner closely with Product, Engineering, Finance, Commercial Desk, Sales, Marketing, Legal, and Business teams to execute strategic initiatives.
- Align internal stakeholders to ensure successful execution of partnership programs.
Who You Are
- 12–18 years of experience in Strategic Partnerships, Business Development, Alliances, Corporate Strategy, or Ecosystem Development.
- Proven experience managing CXO-level relationships with enterprise partners.
- Strong understanding of fintech, payments, SaaS, commerce platforms, digital ecosystems, or enterprise technology.
- Demonstrated ability to build partnerships that drive measurable revenue and business impact.
- Experience leading complex cross-functional initiatives involving commercial, product, and technical stakeholders.
- Excellent negotiation, stakeholder management, and executive communication skills.
- Strong analytical mindset with the ability to translate strategic opportunities into scalable business outcomes.
Why GoKwik
At GoKwik, you'll have the opportunity to shape the future of digital commerce by building strategic partnerships that create meaningful business impact at scale. As we continue to expand our AI-powered commerce ecosystem, you'll work alongside senior leadership to forge alliances with some of the world's leading technology, payments, commerce, and financial services platforms. If you're passionate about driving growth through partnerships, influencing industry direction, and building long-term strategic value, GoKwik offers a unique platform to make a lasting impact while helping redefine the future of eCommerce.
Skills Required
- 12–18 years of experience in strategic partnerships, business development, alliances, corporate strategy, or ecosystem development
- Experience managing CXO-level relationships with enterprise partners
- Strong understanding of fintech, payments, SaaS, commerce platforms, digital ecosystems, or enterprise technology
- Proven ability to build partnerships that drive measurable revenue and business impact
- Experience leading complex cross-functional initiatives involving commercial, product, and technical stakeholders
- Excellent negotiation, stakeholder management, and executive communication skills
- Strong analytical mindset and ability to translate strategic opportunities into scalable business outcomes
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The Company
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
