Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
Reporting to the Head of Solution Consulting, the Head of Gaming Solution Consulting is responsible for all new and existing business in our gaming & predictions vertical - managing a team of Solution Consultants who serve as the primary technical point-of-contact throughout the sales cycle and product implementation process. This Pod leader will be the subject matter expert for all Socure products and will be responsible for understanding all Gaming accounts, existing clients, and ensuring successful growth of the people and clients under their remit. A successful leader will work collaboratively with various departments across the organization to support the sales process and successful adoption and integration of those solutions. This individual will also be responsible for coordinating resources across several functional areas. In addition, they will work with other senior employees across the organization in ensuring our products are at the forefront of the industry serving as the focal point for all product enhancements and feature requests.
Location Requirements:
We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA.
Job Requirements:Leadership:
Manage the vision and strategy for the Solution Consulting function for Gaming Pod
Supervise a team of highly skilled Solution Consultants to improve team performance
Conduct effective After Action Reviews to instill effective team learning habits
Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
Partner with Product, Engineering, Sales, and executive leadership to devise short and long term strategies tied to customer implementation and ongoing technical needs
Structure the Gaming Pod team to support Socure’s sales and product goals and initiatives
Communicate effectively up, down, and laterally to ensure alignment of work
Provide purpose, motivation, and direction to members of the Solution Consulting team
Partner with Socure Leadership to recruit and retain top-tier talent
Solution Consulting Performance and Execution:
Assist the team in supporting Socure’s largest, most strategic accounts
Own both the long-term technical strategy and the day-to-day operations, including fostering innovation and implementing best practices
Design, implement and maintain Solution Consulting playbooks to streamline operations and measure performance
Solve business problems by turning raw data into actionable insights
Proactively mitigates risk by identifying and controlling internal and external risk factors
Qualifications:
Education: Bachelor’s degree in Business, Risk Management, Information Technology, or a related field. MBA or certifications in the domain market are a plus.
Experience: 10+ years of experience in consulting, solution design, or product management within similar field.
Industry Knowledge: Deep understanding of the challenges, regulations, and business models within the gaming market.
Technical Expertise: Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the specific industry.
Management: Proven track record of building and leading teams to obtain outlined KPIs for solution consulting/engineering selling into gaming & predictions markets.
Skills:
Strong client-facing and communication skills with the ability to simplify complex solutions for both technical and non-technical stakeholders.
Ability to lead workshops, presentations, and client consultations.
Strong problem-solving skills with an innovative approach to solution design.
Excellent consultative selling and client relationship management skills.
Strong technical acumen and the ability to communicate effectively with both product and technical teams.
Proven ability to influence cross-functional teams and manage complex customer engagements.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
Follow Us!
YouTube | LinkedIn | X (Twitter) | Facebook
What We Do
Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings. Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.
Why Work With Us
Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.
Gallery
