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Head of Security Operations Mexico

Ericsson

Head of Security Operations Mexico

Posted 10 Hours Ago

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Hiring Remotely in Mexico City, Ciudad De México, MEX

Remote

Expert/Leader

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)

We are shaping the future of digital connectivity the world relies on.

The Role

Leads Ericsson’s security operations and resilience programs across Mexico, overseeing physical security, investigations, crisis management, business continuity, intelligence, risk assessments, field operations security, and executive protection support. Directs multidisciplinary teams, manages security providers, advises executives, coordinates incident response, maintains government and law-enforcement partnerships, and integrates security into enterprise risk management. The role is based in Mexico City and supports geographically dispersed, higher-risk operations.

Summary Generated by Built In

About this Opportunity
Ericsson is seeking an experienced and highly accomplished Head of Security Operations, Mexico to lead security operations and resilience programs across one of the company's most strategically important markets. Reporting within the Americas Security organization, this role is responsible for developing and executing a comprehensive security strategy that protects Ericsson's employees, contractors, assets, facilities, field operations, information, and business activities throughout Mexico.
The successful candidate will provide strategic leadership for operational security, investigations, crisis management, business continuity, intelligence, and risk management initiatives while serving as a trusted advisor to business leaders and regional stakeholders. A key focus of the role is ensuring the safety and security of field personnel and contractors operating in complex and higher-risk environments, enabling Ericsson to deliver on its business objectives while effectively managing security risks.
This position requires a seasoned security executive with extensive experience leading multidisciplinary security teams, managing complex security programs, and influencing stakeholders across global organizations. This role will report to the Head of Security Americas and will be based in Mexico City.
What You Will Do

Lead Ericsson's security operations strategy and execution across Mexico, ensuring alignment with regional and global security objectives.
Direct and develop a team of security managers, analysts, and security professionals while fostering a culture of accountability, resilience, and continuous improvement.
Oversee all aspects of physical security operations, including access control, facility security, guard force management, investigations, security technology, executive protection support, and asset protection.
Conduct enterprise security risk assessments and implement mitigation plans to protect employees, contractors, facilities, critical infrastructure, and business operations.
Lead security support for field operations, including contractor risk assessments, travel security, operational security planning, and protective measures for personnel operating in elevated-risk environments.
Coordinate and manage responses to security incidents, ensuring timely investigation, reporting, corrective actions, and lessons learned.
Lead crisis management, emergency response, and business continuity activities, providing executive-level leadership during significant incidents and disruptions.
Partner with business leaders to integrate security considerations into operational planning and decision-making processes.
Collaborate with regional and global security organizations to develop policies, standards, governance frameworks, and security technologies that strengthen Ericsson's overall security posture.
Ensure security risks are effectively represented within Ericsson's Enterprise Risk Management processes and strategic business initiatives.
Maintain situational awareness of the security environment throughout Mexico and provide intelligence-driven assessments regarding criminal activity, civil unrest, geopolitical developments, organized crime, natural disasters, and emerging threats.
Build and maintain strong relationships with law enforcement agencies, government authorities, emergency responders, telecommunications industry partners, and private-sector security organizations.
Drive continuous improvement of security technologies, monitoring systems, reporting capabilities, and AI-enabled security risk assessment tools.
Oversee compliance activities, security audits, and program governance to ensure adherence to Ericsson policies and regulatory requirements.
Support executive protection, executive travel security, and special security initiatives when required.
Provide executive leadership with regular reporting and strategic insights regarding security risks, trends, incidents, and program performance.

The Skills You Bring
Experience & Education

Bachelor's degree in Security Management, Risk Management, Information Security, Cybersecurity, Criminal Justice, Business Administration, or a related field, or equivalent professional experience.
10+ years of progressive experience in Corporate Security, Security Operations, Risk Management, Intelligence, Investigations, Military, Law Enforcement, or related security leadership roles.
Demonstrated experience leading security programs within large, complex, multinational organizations.
Proven track record developing and implementing enterprise security strategies across multiple sites and geographically dispersed operations.
Security Expertise
Extensive knowledge of physical security, personnel security, operational security, investigations, executive protection, crisis management, and business continuity disciplines.
Significant experience leading security incident response and complex investigations.
Strong understanding of security risk assessment methodologies and mitigation strategies.
Experience managing security risks associated with field operations, contractor oversight, logistics activities, and high-risk operational environments.
Familiarity with modern security technologies, intelligence platforms, analytics solutions, and AI-enabled risk assessment capabilities.
Experience integrating security programs within broader enterprise risk management frameworks.
Leadership Competencies
Demonstrated success leading and developing high-performing security teams and security service providers.
Exceptional stakeholder management skills with the ability to influence senior executives and lead initiatives across organizations without direct authority.
Strong business acumen and ability to align security programs with organizational objectives.
Excellent verbal, written, and presentation skills, with the ability to communicate complex security matters in clear business-focused language.
Proven ability to operate effectively in fast-paced and dynamic environments while balancing strategic priorities and operational requirements
Preferred Qualifications
Professional certifications such as CPP, PSP, PCI, CISSP, CISM, CBCP, or related security and risk management credentials.
Experience working with law enforcement, intelligence agencies, government authorities, and public-private security partnerships.
Experience supporting multinational operations throughout Latin America.
Valid passport and ability to travel domestically and internationally as required.
Fluent in English and Spanish, both written and verbal.

Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Mexico City
Req ID: 791978

Skills Required

Bachelor’s degree in Security Management, Risk Management, Information Security, Cybersecurity, Criminal Justice, Business Administration, or a related field, or equivalent professional experience
10+ years of progressive experience in Corporate Security, Security Operations, Risk Management, Intelligence, Investigations, Military, Law Enforcement, or related security leadership roles
Experience leading security programs within large, complex, multinational organizations
Experience developing and implementing enterprise security strategies across multiple sites and geographically dispersed operations
Knowledge of physical security, personnel security, operational security, investigations, executive protection, crisis management, and business continuity
Experience leading security incident response and complex investigations
Understanding of security risk assessment methodologies and mitigation strategies
Experience managing security risks associated with field operations, contractor oversight, logistics activities, and high-risk operational environments
Familiarity with modern security technologies, intelligence platforms, analytics solutions, and AI-enabled risk assessment capabilities
Experience integrating security programs within enterprise risk management frameworks
Success leading and developing security teams and security service providers
Strong stakeholder management, executive influence, business acumen, communication, and presentation skills
Professional certifications such as CPP, PSP, PCI, CISSP, CISM, or CBCP
Experience working with law enforcement, intelligence agencies, government authorities, and public-private security partnerships
Experience supporting multinational operations throughout Latin America
Valid passport and ability to travel domestically and internationally as required
Fluency in English and Spanish, written and verbal

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The Company

HQ: Stockholm

88,000 Employees

Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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