Head of Sales

Sales Leader responsible for driving commercial strategy and sales performance in Thailand, reporting to the Country General Manager. Accountable for achieving sales targets across import/export volumes, market share, value-added services, digital solutions, inland logistics, and customer segments. Leads a high-performing, customer-focused sales team, ensuring delivery of quality commitments, KPI achievement, and sustainable business growth while creating value for both customers and the organization.

• Holds responsibility for the Thailand Sales performance across all Segmented Verticals / Vertical Cluster as defined in the Sales Process.
• Coaches, motivates, up skills and guide the Sales organization to achieve set targets.
• Holds reasonable number of own customers.
• Actively works with stakeholders globally to ensure robust Push-Pull activities to safe guard performance.
• Drives Sales Visits execution and performance in line with the agreed targets.
• Sets targets for pipeline and opportunities for the team and actively driving the execution.
• Conduct regular joint meetings with relevant stakeholders including but not limited to Customer Service, Business Administration, Operations.
• Regularly perform reviews of customer portfolios jointly with Sales Managers / Executives ensuring an adequate coverage of both CIF / FOB customers.
• Ensures customer tenders are being handled in line with company policies.
• Supports Steering team and Country General Manager with Sales budgeting & planning. 
• Provides feedback as and when obtained voluntarily from customers and in line with the established process on dynamics in the market to relevant stakeholders.
• Engages in Trade Management discussions on relevant matters.
• Attends relevant weekly performance calls.
• Responsible for the customer satisfaction and seeks solutions to customer escalations in line with established processes.
• Ensures self and team upholds the highest ethical standards in line with the Code of Ethics.

• Bachelor’s degree in Business, Marketing, or related field.

• 8–12 years in sales, including 3–5 years in leadership roles.

• Strong sales strategy, forecasting, and pipeline management.

• Experience with CRM systems (e.g., Salesforce).

• Data-driven decision-making and market analytical skills.

• Familiarity with digital and multi-channel sales.

• Ability to lead and develop high-performing teams.

• Strong stakeholder management and cross-functional collaboration.

• Excellent negotiation, communication, and strategic thinking.

• Strong business acumen and results orientation.

• Proficiency in Excel and sales analytics tools.

• Fluent in English. 

• Willing to travel.