Head of Revenue Operations

Reposted 2 Days Ago
Be an Early Applicant
San Francisco, CA, USA
Hybrid
220K-280K Annually
Expert/Leader
Artificial Intelligence • Software
The Role
As the Head of Revenue Operations, you'll oversee the revenue systems and data infrastructure, collaborating with sales and marketing to scale Vapi's revenue engine effectively.
Summary Generated by Built In
Vapi (/ˈVɑːpi/):
  • We’re creating the shift to voice as humanity’s default interface

  • We’re the most configurable platform for deploying voice agents

  • We’ve grown to over 600k developers in two years, adding 2,000+ every day

  • Try talking to Vapi now!

Why We’re Hiring This Role:
  • Vapi is scaling rapidly and building a world-class revenue engine to match.

  • We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.

  • You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

What You’ll Do:
  • 30 Day:

    • Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows

    • Map the end-to-end revenue funnel from marketing through delivery

    • Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting

    • Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery

  • 60 Day:

    • Redesign the forecasting process and implement improved pipeline inspection frameworks

    • Stand up SDR activity tracking, dashboards, and accountability systems

    • Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection

    • Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel

  • 90 Day:

    • Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)

    • Build onboarding and enablement frameworks for new GTM hires

    • Present the RevOps organizational build-out plan and begin hiring

    • Deliver the first full quarterly revenue insights package for leadership

Who You Are:
  • You’ve seen Series B to F.

  • You're sold multi-million dollar deals to F500.

  • Bonus: You’ve built your own startup.

Why Vapi:
  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:
  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

Am I A Good Fit?
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The Company
HQ: San Francisco, California
48 Employees
Year Founded: 2021

What We Do

Vapi lets enterprises deploy human-like voice agents in minutes. Whether you’re building a voice product or trying to handle millions of calls, Vapi’s reliable infrastructure and flexible APIs make it easy. Everyone from YC startups to Fortune 500 companies rely on Vapi because it is: Flexible: Plug in your APIs, your customer data, your models Scalable: Handle millions of calls with <500ms latency Secure: LLM guardrails, HIPAA, SOC-2 Helping enterprises over this challenge, Vapi, has raised $20 million in Series A funding, led by Bessemer Venture Partners with participation from Abstract Ventures, AI Grant, Y Combinator, Saga Ventures, and Michael Ovitz.

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