Head of Revenue Operations

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Hiring Remotely in USA
Remote
Insurance
The Role

🌟 About Nava
Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. Nava was founded on the vision of bringing high-quality, affordable healthcare to all Americans, starting with the 49% who receive insurance through their employers. By partnering with healthcare and benefits leaders from the country's largest companies, Nava packages their insights, tools, and best practices into a scalable, unified service offering that has helped smaller employers save 8-22% on their benefits plans.

Launched by seasoned co-founders, we're a cross-functional, passionate group of leaders and operators intent on building the industry's most diverse and dynamic place to work.

🚀 About the Role
We’re seeking an experienced Head of Revenue Operations to drive operational excellence, align revenue-generating teams, and optimize workflows across marketing, sales, finance, and service teams. This role is critical for scaling our operations and achieving our growth goals.

📋 Key Responsibilities

  • Workflow Design and Optimization:

    • Build and refine workflows across marketing, sales, finance, and service teams.
    • Develop and manage lead-to-opportunity workflows, client onboarding, and renewal processes.
    • Partner with finance to streamline commission structures and service-related workflows.
  • Systems Management:

    • Maintain and scale key systems like Salesforce, HubSpot, and Salesloft.
    • Ensure systems are integrated and aligned with business priorities.
  • Sales Planning and Forecasting:

    • Implement processes for accurate sales planning and forecasting.
    • Collaborate with revenue teams to roll out actionable, data-driven strategies.
  • Data-Driven Insights:

    • Deliver analytics and insights to improve operational efficiency and scaling efforts.
    • Equip revenue teams with data-driven tools to enhance decision-making.
  • Cross-Functional Collaboration:

    • Act as a strategic partner to marketing, sales, finance, and service teams.
    • Lead and support cross-company initiatives that impact revenue operations.

🎓 Key Qualifications

  • Experience:

    • Proven track record of scaling revenue operations from approximately $20M to $50M in revenue.
    • Experience in high-growth environments and managing cross-functional teams.
    • Strong expertise in Revenue Operations, with a preference over Sales Operations.
  • Technical Competence:

    • Expertise in Salesforce architecture, setup, and workflows across sales, marketing, and service.
    • Strong workflow builder with data-driven and analytical skills.
  • Leadership & Collaboration:

    • Effective people manager and team leader.
    • Collaborative approach to aligning priorities across marketing, sales, service, and finance teams.

🌍 Working at Nava
As a remote-first company, Nava offers a dynamic and inclusive culture where you have the autonomy to thrive. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare.

💼 Benefits

  • Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health.
  • Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial.
  • Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage.
  • Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)
  • Competitive Salaries: The range for this role is $170,000 - $200,000 OTE, if this isn't in your range we still encourage you to apply and let our recruiting team know. 

🎯 Nava is committed to building a diverse team because solving healthcare challenges requires leveraging America’s greatest strength: our diversity. Candidates from all backgrounds are encouraged to apply!

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The Company
HQ: New York, New York
120 Employees
On-site Workplace
Year Founded: 2019

What We Do

Nava Benefits is a modern benefits brokerage on a mission to bring high-quality, affordable healthcare to all Americans. Built by a cross-functional team of technology, insurance, and employee benefits experts, Nava delivers high-performing plans that employees love and save employers money.

We're hiring leaders in software engineering, marketing, customer success, and employer benefits. If you're interested in transforming healthcare, drop us a line

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