Head of Relationship&Transaction Management

Posted 3 Days Ago
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Warszawa, Mazowieckie, POL
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Lead the Relationship and Transaction Management team for corporate clients, overseeing onboarding, implementation, service delivery and subsidiary relationships. Set strategy, improve client experience, drive process improvement and digital transformation (including AI tools), ensure regulatory compliance, partner with stakeholders, and develop staff to support business growth.
Summary Generated by Built In
Job Description:Head of Relationship and Transaction Management Department in PolandLocation: Warsaw, Poland

Deutsche Bank Polska is looking for an accomplished and forward-thinking leader to head its Relationship and Transaction Management department in Poland.

You will lead a team supporting selected multinational and domestic corporate clients across onboarding, implementation and day-to-day service. This role includes also relationship management of selected subsidiaries of multinational corporates.

Your key responsibilities
  • Provide strategic and operational leadership to the Relationship and Transaction Management department by building developing people and ensuring collaborative and accountable culture

  • Promote a service-quality mindset supported by ongoing client feedback and disciplined follow-up to constantly improve client experience across onboarding, products implementation and service

  • Promote responsible use of AI-enabled tools to improve efficiency and reduce manual work while ensuring appropriate oversight and compliance with internal standards

  • Translate the Bank’s strategy into clear priorities, objectives and measurable outcomes for the department
  • Partner with local and regional stakeholders across business, operations and control functions
  • Support business growth and long-term relationships with selected corporate clients
What we are looking for
  • 10+ years of experience in banking or financial services, preferably in corporate or transaction banking

  • Bachelor’s degree in Finance, Banking, Business Administration, or a related field

  • Strong leadership, stakeholder management and communication skills

  • Knowledge of corporate banking products, including Cash Management, Trade Finance, Lending and FX

  • Good understanding of the Polish banking regulatory and control environment

  • Experience in process improvement, digital transformation or scalable workflows

  • Professional fluency in Polish and English; German would be an asset

Why join us?

  • A senior leadership opportunity within Deutsche Bank Polska and a global financial institution

  • Direct impact on corporate banking service delivery for multinational clients

  • Collaboration with experienced teams and senior stakeholders across Poland and the region

  • Hybrid working model, employee benefits, development opportunities and wellbeing support.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Skills Required

  • 10+ years of experience in banking or financial services, preferably in corporate or transaction banking
  • Bachelor's degree in Finance, Banking, Business Administration, or a related field
  • Strong leadership, stakeholder management and communication skills
  • Knowledge of corporate banking products, including Cash Management, Trade Finance, Lending and FX
  • Good understanding of the Polish banking regulatory and control environment
  • Experience in process improvement, digital transformation or scalable workflows
  • Professional fluency in Polish and English
  • German language skills

Deutsche Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deutsche Bank and has not been reviewed or approved by Deutsche Bank.

  • Healthcare Strength Health coverage is positioned as comprehensive, spanning multiple medical plan options along with dental, vision, prescription coverage, life insurance, and disability protection.
  • Leave & Time Off Breadth Time away is described as generous, including annual leave, sick leave, public holidays, wellbeing leave, volunteering leave in some regions, and expanded bereavement leave in certain locations.
  • Retirement Support Retirement support is presented as a matched savings plan (401(k)), reinforcing longer-term financial security as part of the rewards package.

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The Company
HQ: Frankfurt am Main
68,787 Employees

What We Do

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background. If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!

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