Head of Project & Development Services

Posted 12 Hours Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Expert/Leader
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Leads JLL’s project and development services organization in Kuala Lumpur, overseeing strategic planning, major project delivery, client relationships, business development, financial performance, risk management, vendor contracts, and talent development. The role requires building consultant networks, managing project revenue and payment cycles, supporting proposals, and ensuring projects meet client and commercial objectives. It also serves as a senior representative of the organization and requires extensive experience in construction, design, or project management.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Leading organisation to success

As Senior Director you’ll take total responsibility for developing and implementing strategic plans and initiatives that align with the overall goals of the organization. This includes analysing market trends, identifying growth opportunities, and overseeing the overall success of major projects—guiding teams in each phase to achieve outcomes that exceed clients’ expectations and meet JLL’s commercial objectives. Driven and ambitious by nature, you have a mastery of the ins and outs of business—from products and systems to processes, tools and best practices. You will be responsible for developing and implementing a cohesive long-term vision and strategy that aligns with the organization's goals.

Leadership and Financial Management

You will provide strong leadership to the organization and motivate and inspire teams to achieve their goals. This includes setting performance goals, providing guidance and feedback to team members, and fostering a positive and productive work environment. Where needed, and working in tandem with the country head or account head, manage the organization's budget and financial resources effectively, ensuring that expenses are in line with revenue projections and that financial goals are met.

Business Development and Risk Management

You will be able to identify and pursue new business opportunities that align with the organization's strategic goals. This may include partnerships, mergers and acquisitions, or other types of collaborations. Building and maintaining strong relationships with key stakeholders, including investors, customers, and partners, and ensure that their needs and concerns are addressed is a must. As path of this process, you will also be responsible for identifying and managing potential risks to the organization, including financial, operational, and reputational risks. Don’t forget, you will often be the public face of the organization and hence will have a high level of expertise, experience, and credibility

Performance and Talent Opportunities

You are responsible for monitoring the performance of the organization and its teams, identifying areas for improvement, and implementing strategies to drive growth and achieve goals. Your leadership and management style should be used to attract, retain, and develop top talent for the organization, including recruiting and hiring new employees, providing ongoing training and development, and creating a culture of continuous learning and improvement. Communication is key and you should be able to communicate effectively with all levels of the organization, including the executive team, employees, customers, and partners. This includes delivering clear and concise messages, actively listening to feedback, and fostering open and transparent communication channels.

Making clients our first priority

The best person for this job is one who always considers what’s best for our clients. As such, you’ll maintain a strong and positive relationship with our clients by identifying their needs, requirements and constraints. While you act in the clients’ best interests throughout the project duration, you must make sure that the project’s revenue and payment cycles are properly managed.

Keeping an eye on business opportunities is also among the highlights of the job. Do you have a knack for building rapport with prospects? Your expertise in surveying a client’s needs and supporting the preparation of PM proposals is key. Likewise, skilfully developing relationships with other company business lines is a must; we achieve are biggest success when working together, so clear communication is key, as is collaboration and team work.

Maintaining the JLL legacy

We uphold excellence in everything we do—that has been essential to our more than 200 years of staying power. As the Senior Director in charge, your task is to continue our tradition of project success. You’ll accomplish this by creating a network of professional consultants who can deliver the required scope of every project.

Likewise, you’ll handle contract administration of all vendors professionally and according to legal requirements. It’s the best way to protect both our and the clients’ commercial interests. Your expertise will also be central in identifying project risks and mitigating them.

Sound like you?

Our successful Senior Directors …

  • Engage confidently with internal and external stakeholders and see things from their perspective.
  • Are driven to succeed and love achieving challenging goals.
  • Bring a structured and organised approach to everything they do. 
  • Communicate and collaborate to achieve success.
  • Thrive under pressure and deal effectively with tight deadlines and high expectations.

To apply you need to be:

Project-smart and technology-savvy

We employ talent from a wide range of backgrounds, though typically you should have a degree in any construction-related discipline, and at least 15 to 20 years’ experience in design, construction or project management.

Are you technology savvy? As the digital leader in project management, we use a range of technology platforms to deliver our projects.

Do you have a deep understanding of the legal environment for each project in respect to planning, commercial aspects, and delivery? If your answers are ‘yes’, then you’re already one step ahead. 

A natural communicator

This role calls for superior communication skills, as we’ll expect you to be able to handle complex conversations with business owners, senior executives, and decision makers. We believe in clear and straightforward communication and strong empathy and EQ at all times. Of course, you’ll be good at building team relationships and interacting effectively with stakeholders in and out of the organisation.

Location:

On-site –Kuala Lumpur, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Skills Required

  • Degree in a construction-related discipline
  • 15 to 20 years of experience in design, construction, or project management
  • Technology-savvy, with familiarity using technology platforms for project management
  • Deep understanding of the legal environment for planning, commercial matters, and project delivery
  • Superior communication skills for complex discussions with business owners, senior executives, and decision-makers
  • Strong stakeholder relationship-building, communication, collaboration, empathy, and emotional intelligence
  • Ability to lead teams, manage budgets, drive business development, and oversee project risks

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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