Head of Product

Posted 2 Days Ago
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Christchurch, Canterbury
In-Office
Senior level
Information Technology
The Role
The Head of Product will define and deliver a product vision and strategy, lead a product management team, and drive customer-centric innovation to grow revenue and satisfaction.
Summary Generated by Built In

At Phocas, we turn complex business data into insights that people love to use. Our analytics solutions empower thousands of businesses worldwide to make smarter decisions, drive growth, and unlock value from their data. We’re a curious, collaborative, and customer-focused team that thrives on innovation, learning, and delivering products that genuinely delight users.

Our relentless pursuit of excellence has helped us grow to over 300 people globally, with headquarters in Sydney and a 100 strong Product & Technology team based here in Christchurch.

We’re looking for a Head of Product to define and deliver a world-class product vision and strategy that drives innovation, customer value, and business growth. Acting as the CEO of the product, you’ll own Phocas’s product direction end-to-end: ensuring we build market-leading solutions that outperform alternatives and deliver clear commercial outcomes.

This is a unique opportunity to lead product at a globally successful SaaS company, already at scale, yet still innovating at pace. You’ll shape the future of our product suite, lead a high-performing team, and partner closely with design, engineering, and marketing to deliver trailblazing data and financial analytics products that customers genuinely love.

What You’ll Do

  • Develop, own and evangelise Phocas’ global product vision and multi-year strategy.
  • Build, coach, and scale a world-class product management team, fostering a culture of empowerment, ownership and experimentation.
  • Deliver innovative SaaS products that create measurable impact on revenue, adoption, retention, and customer satisfaction.
  • Drive a customer-centric culture, embedding direct customer insights and evidence-based decision-making across all teams.
  • Partner closely with design, engineering, marketing, sales, and operations to accelerate product delivery and ensure GTM success.

What Success Looks Like

  • Clear, company-wide alignment on product strategy and roadmap.
  • Fully staffed, high-performing product team that thrives on empowerment and ownership.
  • Measurable growth in revenue, adoption, and customer satisfaction.
  • Innovative products launched on time, delivering business and customer impact.
  • Strong cross-functional collaboration, including integrated product–marketing GTM success.

What We’re Looking For

  • Proven strategic leadership in SaaS product management, ideally with a global or multi-market perspective.
  • Strong commercial acumen, with experience translating market opportunities into monetised products.
  • Deep customer empathy and experience embedding customer insights into product decisions.
  • Track record of building and leading high performing teams that deliver results.
  • Exceptional cross-functional collaboration, communication, and influence skills.
  • Ability to thrive in a fast-paced, rapidly evolving environment.

Why You’ll Love Working Here

  • Opportunity to shape the future of a fast-growing SaaS company.
  • Lead a high-performing, empowered product team.
  • Work with talented colleagues across engineering, design, and marketing.
  • Culture of learning, innovation, and making a real difference for customers.

If you’re ready to lead Phocas’s product organisation and make a tangible impact on our growth and customer success, we’d love to hear from you.

We’re an Accredited Employer and value international talent, but due to current visa settings and processing times, we can only consider applicants with current New Zealand working rights.

Phocas is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Recruiters, please note: We don’t accept unsolicited agency resumes

#LI-NG1 #LI-HYBRID 

Top Skills

SaaS
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The Company
Newtown, PA
285 Employees
Year Founded: 1999

What We Do

Phocas Software makes people feel good about data because it is easy to use.

All customers can collate and understand the key numbers critical to their work without the help of IT or a technical expert. Phocas has a low barrier to entry, reduces layers of data, decreases administration costs, and allows everyone within an organisation to understand financial performance better and act on it.

Phocas changes the way people think and work and allows you to be decisive and more confident in your decision-making. Phocas’ cloud data analytics application plugs into enterprise ERP systems and multiple other data sources.

Our team of 300 people located across the UK, Europe, Asia, Australia, New Zealand and North America live by our company values: “fun, fulfilling, forever.”

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