Head of Product

Posted 11 Days Ago
Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • HR Tech • Software • Virtual Reality
Mursion is an immersive learning platform for the workplace. Mursion puts learners in 1:1 immersive training simulations
The Role
The Head of Product at Mursion will lead the product vision and strategy, manage product roadmaps, oversee lifecycle management from ideation to launch, and ensure alignment with business objectives while collaborating with various teams to enhance customer experiences and products.
Summary Generated by Built In

Mursion provides an award-winning upskilling platform trusted by top companies to measurably improve employees' interpersonal intelligence and build stronger organizations. Powered by multimodal AI and a unique practice-based approach, our real-world, interactive simulations deliver lasting results. Our solutions are grounded in behavioral science and psychology to build confidence and positive behaviors, and ultimately help reduce the costs of stress. Mursion’s product suite includes AI-powered simulations, human reinforcement assessment & coaching, and advanced analytics that lead to measurable skills acquisition.

Mursion is a well-funded Series B startup that is backed by future of work and Edtech investing veterans, like Leeds Illuminate and New Markets Venture Partners. Mursion is the largest simulation company, with more than 800K+ simulations to date and more than 200K users per year, with a growing global footprint. By 2026, we will be delivering 2 million simulations per year. 

Position Overview

We’re looking for an experienced Head of Product (a VP of Product or Chief Product Officer depending on the candidate’s expertise and experience), who is technologically savvy, a strong collaborator, a customer zealot, and is skilled in communication and comfortable working in a fast-paced startup environment.

As Mursion’s VP Product or Chief Product Officer, you will lead the vision, strategy, and execution of Mursion's product roadmap. You will collaborate with the executive team and key functional  teams to deliver innovative, scalable solutions that delight customers, drive engagement, produce measurable behavior change, and contribute to the company’s growth. This role requires a strategic, customer-obsessed, data-driven leader with a proven track record of delivering impactful AI products that delight customers and drive business results.  Domain knowledge of Computer Science, Learning Science and/or Behavioral Science are critical for the successful candidate, as is experience building products that leverage Large Language Models. This role reports to the CEO.

Responsibilities

  • Customer, Data, Market Insights: Collect and analyze customer feedback from buyers and users, market trends, and performance metrics to continuously enhance the product and drive business goals.
  • Product Vision & Strategy: Define a product vision and strategy that aligns with Mursion’s business objective of transforming itself from a technology enabled simulation service, to an AI Upskilling Platform, with multiple product offerings that easily scale and integrate into the HR tech ecosystems of enterprise customers. 
  • Product Roadmap: Build and manage the product roadmap, ensuring alignment with strategic goals and timely delivery of key milestones.

Product P&L: Own the Product Budget and work with the CFO to create ROI measures on key product enhancements.

  • Product Lifecycle Management: Oversee the product lifecycle from ideation to launch, including gathering feedback, analyzing data, defining requirements, and managing rollout planning.
  • Cross-Functional Collaboration: Collaborate with Go-To-Market, Client Engagement, Learning & Talent Operations, Marketing, and Engineering teams to deliver cohesive product experiences.

Customer Facing Expert: Work closely with buyers, subject matter experts and influencers shaping the future of AI simulations and coaching systems to drive behavior change at scale. This is a customer facing role.

  • Team Leadership: Hire, train, and mentor product managers while managing budgets and optimizing resource allocation.

Qualifications

  • 10+ years of experience in product management, including 5+ years in a leadership role in an AI-centric, enterprise SaaS business that has scaled to greater than $50 million in ARR.
  • Proven track record of building and scaling enterprise SaaS products with a focus on customer engagement and retention.
  • Experience building products focused on skill development, knowledge acquisition, or behavior change.
  • The ideal candidate has demonstrable and impressive experience working with Large Language Models and has built products that are driven by Artificial Intelligence.
  • Exceptional analytical skills with experience using data to inform decisions.
  • Strong cross-functional leadership experience, particularly with Go-To-Market, Engineering, and Customer Success teams.
  • Excellent communication and storytelling skills to align stakeholders and inspire teams.
  • Experience leading teams in a remote or hybrid work environment.
  • Passion for learning, talent development, and innovative technology solutions. 

We understand that not everyone will demonstrate proficiency in all of the areas listed under the responsibilities and qualifications. At Mursion, we strive to raise the bar! We encourage women and historically marginalized communities to apply if you feel your skills and life experiences are transferable to some of the qualifications in the job description.

Our Values

We cultivate empathy

Empathy is at the core of all we do. We make time to communicate and listen before we take action. We make decisions based on reasoned analysis and authentic care for the aspirations of our partners and colleagues.

We lead with curiosity to create lightbulb moments

Our team is strengthened by having the courage to thoughtfully ask difficult questions. We are results-oriented innovators who create dynamic solutions to complex problems by encouraging transparency, creativity, and iteration. We are energized by thought-provoking conversations and the diverse perspectives of our partners and peers.

We strive to raise the bar

We see ourselves as trailblazers in simulation. Our learning theory is grounded in research and we demand empirical evidence before concluding our efforts have been successful. We always look for ways to improve. We recognize we live in an imperfect world and we embrace our responsibility to promote shared understanding and elevate humankind. 

We have the courage to be human

We are a fun-loving, driven team of developers, artists, entrepreneurs, operational masterminds, and technologists dedicated to the proposition that learning experiences can be powerful and playful. We recognize that we are more than a business; we are a community of unique individuals with a collective focus to improve human interactions through practice. It is through our humanity that we create better products and learning experiences for our partners.

Compensation and perks: Salary commensurate with experience. For full-time employees, Mursion offers competitive benefits, which include full medical, dental, and vision insurance, a 401k program, paid holidays, and flexible PTO. 

Collaborate with a unique blend of employees ranging from 3D artists, software developers, operations, sales, and finance teams to actors who deliver interactive, highly immersive simulations.

Be at the forefront of reinventing learning for the future workforce.

How to Apply: Qualified candidates should submit a resume. Applications will be reviewed on a rolling basis, so interested parties are encouraged to submit as soon as possible.

Mursion is an equal opportunity employer and encourages applications from People of Color, Women, Persons with Disabilities, and the LGBTQIA+ community.

We are not accepting agency submissions at this time. Please don't send unsolicited candidate resumes to Mursion employees. They will not be accepted.

Top Skills

AI
Large Language Models
The Company
HQ: San Francisco, CA
262 Employees
On-site Workplace
Year Founded: 2015

What We Do

Powered by a blend of artificial intelligence and live human interaction, Mursion provides immersive training for essential skills in the workplace.

Mursion simulations are designed for the modern workforce, staging interactions between learners and avatars to achieve the realism needed for measurable, high-impact results.

Drawing upon research in learning science and psychology, Mursion harnesses the best in technology and human interaction to deliver outcomes for both learners and organizations. Mursion has been named as one of Americas’ Fastest-Growing Companies by the Financial Times and Inc.

To learn more about Mursion, please visit our website: www.mursion.com

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