As Head of Product, you’ll help our customers buy the best fitting suit they’ll ever wear, and wow them at every step of the way. Whether their journey starts online or in one of our 84+ stores, you inspire them to buy and come back for more - ideally together with their best mate or dad. With your team of (now) 9 Product Owners, you help us build and improve the best-converting website in our vertical. This includes cross-channel journeys like “try at store” and “book stylist appointment” and innovative services like our Design Your Own suit configurator, tailor-at-home or subscription-based style advice. At the same time you’re building out what we have, you’ll think with us on the future of tailoring - and help us build what’s next.
Your typical day includes
- Drive faster growth and higher NPS, by a relentless focus on solving the problems that matter to our customers and bring value to the company
- Research and understand our customers and all their complex customer journeys
- Translate these insights into an engaging product vision, strategy, and roadmap, balancing all relevant factors
- Continuously build, measure and learn - splitting up large projects into smart iterations, riskiest assumption tests, and prototypes
- Lead, coach, recruit and build your team of Product Owners and foster collaboration
- Do everything you can to ensure delivery of product and features together with your peers from engineering
- Drive product vision and strategy, by collaborating with stakeholders, analyzing data, experimenting, and having a strong opinion (but loosely held) yourself
- Engage stakeholders throughout the organization (from buying to design to performance marketing) to deliver an integrated plan
This job might be for you if you have:
- A relevant Master degree, MBA or equivalent practical experience
- 5 years of experience in building digital B2C products (ecommerce, fashion is a plus) and at least 3+ years of experience managing (product) teams
- A solid track record in taking strategic decisions based on data that have yielded concrete results
- Experience leading change and setting up a product strategy incl. roadmap.
- A bias for action: entrepreneurial drive, track record in delivering successful products and projects
- A Self-starter attitude who needs limited amounts of structure
- Great communication skills, the ability to work together with many different types of people, are an awesome storyteller, and the ability to influence without authority
- A vision on Agile
- Passion for fashion is a huge plus
Your success will be measured by:
- Result: Closer to our goal of becoming the global tailoring expert (Conversion ratio, NPS, overall Growth)
- People: Set-up a team we’re proud of, that ships amazing products, with at least one person that is able to take your job in two years
- Product culture: Skilled and autonomous development teams that deliver customer value each increment
What do you get in return?
- An excellent salary package
- Ability to impact global customers in over 22 countries, 84+ stores - and a lot of green field to make a massive impact
- Founder-led, fast-paced, high-growth, very ambitious, entrepreneurial context with autonomy to build, innovate and experiment
- A strong brand to work with, and a new women’s brand recently launched
- 20% discount on all Suitsupply products
- Subsidized lunch 5 days a week
- Great office in Amsterdam with a dedicated Suitsupply bus bringing you to the office
- Work in a genuine international workplace with over 20 nationalities.
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What We Do
Founded in Europe in 2000, Suitsupply has grown to over 125 international stores in cities such as Milan, London, Zurich, Amsterdam, New York, Toronto, Shanghai, Singapore and Hong Kong. In addition to our ever-expanding number of brick-and-mortar locations, we maintain a strong online presence, allowing Suitsupply to bring our style and top-tier service to all corners of the globe.
In an industry where fast fashion dominates and craftsmanship is fast disappearing, Suitsupply introduces a better option: one where no attention to detail or quality is ever spared. That’s why we use only the finest Italian fabrics sourced from mills such as Ferla, E. Thomas, Larusmiani and Vitale Barberis Canonico.
We have received widespread accolade from the likes of GQ, Esquire, and, perhaps most notably, a Wall Street Journal blind test that rated a $600 Suitsupply suit in a first-place tie with a $3,600 Armani.
While high-quality suiting at an affordable price point remain at the core of all that we do, our versatile range includes jackets, trousers, outerwear, shoes, accessories and attire available as prêt à porter and made-to-measure.
At Suitsupply, we pride ourselves in taking innovative approaches to traditional problems. This has led to the development of technologies such as our Design Your Own feature, our Garmentor app, and a commitment to in-house tailoring, providing quick alterations while you wait for a perfect fit every time. Each and every sales associate receives in-depth training through our acclaimed Suit School, bringing the unmatched level of passion and expertise that make Suitsupply’s customer service stand out.
The message is clear. We believe that nobody should leave Suitsupply with anything less than a perfect fit. If you’re equally devoted to quality, check out our jobs page for opportunities to join us.
