Product Lead

Reposted 23 Days Ago
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Toronto, ON, CAN
Hybrid
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
The Head of Product will lead product strategy and roadmap for core product areas, mentor product managers, and engage with customers to enhance product offerings in a rapidly growing AI platform for professional services.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.


Role Overview

Harvey is building the definitive AI platform for professional services, and our rapid growth across enterprise customers demands experienced product leaders who can drive impact across multiple product areas. The Director of Product will be a senior generalist leader within the Product organization, responsible for owning and evolving key product surface areas that serve Harvey's expanding customer base. This role sits at the intersection of Engineering, Design, Go-to-Market, and Customer Success, and will have a direct and measurable impact on Harvey's ability to deliver transformative AI-powered experiences to the world's leading professional services firms. The Toronto office represents a critical hub for Harvey's product development, and this leader will help shape the local team culture while contributing to company-wide product strategy.

What You'll Do
  • Define and drive the product strategy and roadmap for one or more of Harvey's core product areas, balancing short-term customer needs with long-term platform vision.

  • Lead, mentor, and grow a team of product managers, fostering a high-performance culture grounded in customer empathy, analytical rigor, and speed of execution.

  • Partner with Engineering and Design to deliver high-quality, scalable product experiences that delight users and meet the demanding requirements of enterprise customers.

  • Engage directly with customers, Customer Success, and Sales to deeply understand workflows, pain points, and opportunities — translating those insights into high-impact product investments.

  • Drive alignment across senior stakeholders on trade-offs, sequencing, and resource allocation, communicating clearly at both the executive and working-team levels.

  • Establish and track key metrics for product adoption, engagement, and business impact, using data to inform prioritization and measure success.

What You Have
  • 10+ years of product management experience, including 3+ years in a people-management capacity leading product teams at a B2B SaaS company serving enterprise customers.

  • A track record of shipping high-quality products end-to-end, from discovery and definition through launch and iteration, in fast-paced and ambiguous environments.

  • Demonstrated ability to think strategically and operate tactically — comfortable setting long-term vision while rolling up your sleeves to solve immediate customer problems.

  • Strong analytical and communication skills, with experience using data to drive decisions and the ability to articulate a clear product vision to both technical and non-technical audiences.

  • A technical background or strong technical fluency, enabling productive collaboration with engineering teams on complex system design and trade-offs.

  • Experience operating in high-growth environments where priorities shift quickly and the ability to navigate ambiguity is essential.

What We Offer
  • Be part of building something special as a founding member of our Toronto team

  • Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

#LI-ML1


We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Skills Required

  • 10+ years of product management experience
  • 3+ years in people-management leading product teams at B2B SaaS
  • Experience shipping high-quality products end-to-end
  • Strong analytical and communication skills
  • Technical background or strong technical fluency
  • Experience in high-growth environments

Harvey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harvey and has not been reviewed or approved by Harvey.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental health support, and fertility benefits. This breadth indicates robust health protections within the total rewards package.
  • Parental & Family Support Paid parental leave is prominently offered with eligibility starting on day one. Family-building support complements leave policies to support different life stages.
  • Equity Value & Accessibility Equity is routinely positioned alongside competitive cash, with communications emphasizing pre-IPO upside. This signals meaningful access to ownership as part of compensation.

Harvey Insights

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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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