The Role
Lead the product strategy for search and recommendation experiences in the food delivery app, focusing on improving relevance, speed, and conversion through innovative systems and collaboration with cross-functional teams.
Summary Generated by Built In
About the Role
We are looking for a Head of Product - Search to lead one of the most critical parts of our food delivery experience—helping users discover what they want. As the owner of the Gofood search experience, you will define the strategy and roadmap to evolve our search infrastructure, retrieval and ranking systems, query understanding, and discovery surfaces to optimize relevance, conversion, and speed. You will own both the consumer-facing UX and the underlying platform capabilities.
In this role, you’ll lead a cross-functional product team of product managers, designers, analysts, engineers and data scientists to solve complex search and discovery problems at scale. We’re seeking someone with extensive experience in search and recommendation systems building for consumer-facing platforms. This is a rare opportunity to shape how millions of Indonesians make daily food choices—and to define the future of search in a dynamic, fast-moving market.
What You Will Do
- Define and lead the product strategy and roadmap for the search and recommendations experiences across all user touchpoints in the app.
- Improve search relevance, speed, conversion, and revenue through innovations in query understanding, ranking algorithms, personalization, and structured data.
- Collaborate with engineering, data science, and machine learning teams to build scalable systems that power intelligent and adaptive search.
- Partner with design and user research to craft intuitive, fast, and delightful search and filtering experiences that address diverse user intents.
- Develop robust frameworks to track and optimize search performance (e.g., CTR, conversion, latency, time to booking, revenue per session).
- Lead a growing team of product managers, helping them grow while ensuring high-quality execution in the search domain.
What You Will Need
- Min of 10+ years of experience in product management, ideally in search and recommendations, with 2 years in a senior manager leadership role.
- Strong technical depth and experience working closely with engineering and data teams on algorithm-driven products such as ranking systems, NLP, or personalization engines.
- Proven track record of building high-performance search or discovery experiences that drive measurable improvements in relevance, conversion, and user satisfaction.
- Strong user and merchant empathy and design sense, with experience translating complex user intents into simple, intuitive search interfaces.
- Experience in marketplaces, consumer apps, or e-commerce is highly preferred—especially in Southeast Asian or emerging market contexts.
- Fluent in written and verbal English
About the Team
In this role, you’ll lead a cross-functional product team of product managers, designers, analysts, engineers and data scientists to solve complex search and discovery problems at scale. We’re seeking someone with extensive experience in search and recommendation systems building for consumer-facing platforms. This is a rare opportunity to shape how millions of Indonesians make daily food choices—and to define the future of search in a dynamic, fast-moving market.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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Top Skills
Nlp
Personalization Engines
Ranking Algorithms
Search And Recommendation Systems
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The Company
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
