With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
The role is responsible for end-to-end risk management, governance, and revenue assurance across the issuing of cards, merchant acquiring business, and digital payments. The position focuses on driving a robust control environment, overseeing fraud and chargeback processes, ensuring policy compliance, managing merchant risk, and identifying revenue leakage across card and digital payment products.Job Description
Risk and Controls- Develop and maintain risk frameworks covering card issuing, acquiring, and digital payments.
- Assess financial and fraud risk while onboarding new merchants
- Ensure that we are compliant with the relevant Schemes (e.g., Visa, Mastercard, UPI, etc.).
- Be compliant with the Bank of Mauritius
- Ensure all product reviews and CPAs are completed within the timeline
- Control and Governance to be always on top of the agenda
- Build and monitor a strategy that balances fraud mitigation with customer experience, determine customer communication strategies, analyse data, and tweak strategies to minimise false positives.
- To contribute to the overall Cards & Payments Business strategy
- Ensure that we have appropriate processes and controls to mitigate any risk of fraud, revenue leakage and Operational Risks
- Ensure that Card Scheme penalties are kept within the Bank’s appetite
- Underwrite high-risk merchants, monitor transaction activity and velocity controls.
- Manage onboarding governance, risk tiering, and credit exposure.
- Review ongoing merchant performance to identify early warning indicators.
- Identify and execute cost-saving opportunities for the Cards Business.
- Conduct end-to-end reviews to identify revenue leakage across pricing, settlement, interchange, and fees.
- Validate system configurations, billing accuracy, and merchant fee recovery.
- Ensure the accuracy of suppliers’ and schemes' billing.
- Own policy documentation, risk & control assessments, and compliance attestations.
- Prepare governance packs for senior management, regulators, and internal audit.
- Drive periodic forums on fraud, revenue performance, and control updates.
- Ability to work in a team
- Support colleagues where required with a view to having an impact on overall performance
- Conduct filing activities where required
- Upskilling & sharing knowledge with other peers
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal ABSA Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.
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Healthcare Strength — Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
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Retirement Support — A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
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Equity Value & Accessibility — Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.
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What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
