The Role
Lead the strategy, roadmap, commercial proposition, content direction, and growth of B2B2C SaaS platform products. Drive adoption, engagement, retention, and go-to-market activity through analytics and customer insight. Manage a multidisciplinary product and content team, collaborate with Sales, Marketing, and Client Engagement, develop partnerships, support innovation, and scale the platform across multiple markets.
Summary Generated by Built In
Head of Product Platform and ContentLocation: Hybrid (UK travel required)
Contract: Full-time, 37.5 hours per week
Salary: Competitive, dependent on experience
Closing Date: 30 October 2026 (applications may close early if the right candidate is found) About the RoleWe're looking for an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms, Work + Family Space and Parental Leave Toolkit.Reporting to the Executive Director of Work + Family, you'll own the product proposition, go-to-market strategy, content direction and client engagement roadmap, helping drive adoption, retention and growth across our platform products.Working closely with Product Development, Marketing, Sales, Client Engagement and Content teams, you'll play a key role in delivering our ambitious growth plans and creating an outstanding experience for users and clients.What We Can Offer You:
Key Responsibilities
Essential Experience:
Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.Proud to be a Great Place to Work for 20 years. Apply today!We look forward to receiving your application.
Contract: Full-time, 37.5 hours per week
Salary: Competitive, dependent on experience
Closing Date: 30 October 2026 (applications may close early if the right candidate is found) About the RoleWe're looking for an experienced Head of Product Platform and Content to lead the strategy, growth and commercial success of our digital platforms, Work + Family Space and Parental Leave Toolkit.Reporting to the Executive Director of Work + Family, you'll own the product proposition, go-to-market strategy, content direction and client engagement roadmap, helping drive adoption, retention and growth across our platform products.Working closely with Product Development, Marketing, Sales, Client Engagement and Content teams, you'll play a key role in delivering our ambitious growth plans and creating an outstanding experience for users and clients.What We Can Offer You:
- Our benefits include, but are not limited to;
- Flexible working and holiday entitlements
- Discounted childcare
- Quarterly Employee Appreciation Weeks
- Annual gala award evening
- Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
- Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Key Responsibilities
- Develop and own the strategic roadmap for our platform products
- Lead product positioning, commercial proposition and go-to-market activity
- Drive user engagement, adoption and retention through data-led decision making
- Shape and deliver the platform content strategy
- Lead and develop a multidisciplinary product and content team
- Partner with Sales, Marketing and Client Engagement teams to support growth
- Identify partnership opportunities and support platform innovation
- Use analytics and customer insight to inform product priorities and measure success
- Support the scaling of our platform offering across multiple markets
Essential Experience:
- Proven experience leading products within a B2B2C SaaS environment
- Strong product strategy, commercial and go-to-market expertise
- Experience managing multidisciplinary product and/or content teams
- A track record of growing digital platforms and improving user engagement
- Strong analytical skills and experience using product analytics tools
- Excellent stakeholder management and communication skills
- Experience influencing senior leaders and presenting at executive level
Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.Proud to be a Great Place to Work for 20 years. Apply today!We look forward to receiving your application.
Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.
We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.
Proud to be a Great Place to Work for 20 years. Apply today!
We look forward to receiving your application!
Skills Required
- Proven experience leading products within a B2B2C SaaS environment
- Strong product strategy, commercial, and go-to-market expertise
- Experience managing multidisciplinary product and/or content teams
- Track record of growing digital platforms and improving user engagement
- Strong analytical skills and experience using product analytics tools
- Excellent stakeholder management and communication skills
- Experience influencing senior leaders and presenting at executive level
- Bachelor’s degree
- MBA, relevant advanced degree, or relevant professional experience
- Experience in professional services, HR technology, benefits administration, or related industries
- Successful completion of enhanced DBS and other pre-employment checks
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The Company
What We Do
Bright Horizons Family Solutions provides high-quality child care and early education for families, offering infant care, preschool, kindergarten preparation, and curriculum-based learning. It also delivers employer-sponsored family solutions, including on-site child care, back-up care, elder care, college advising, workforce consulting, and employee education services. Its mission is to help children thrive while supporting working parents and employers around the world.
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